Customer Care Assistant jobs in United Kingdom
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Aftersales Manager
Job summary
A dynamic dealer group seeks an experienced Aftersales Manager for their dealership in Great Yarmouth. The successful candidate will lead a skilled team and ensure exceptional customer satisfaction while managing performance indicators and expenses. Candidates should have strong leadership capabilities and experience in a similar role. This position offers a competitive salary and numerous benefits including opportunities for progression.
Benefits
Qualifications
- Experience as an Aftersales Manager or similar role in a dealership.
- Ability to lead and develop a high-performing team.
- Strong customer service and communication skills.
Responsibilities
- Lead and develop a team of Technicians and Service Advisors.
- Maintain high customer satisfaction levels.
- Manage team performance and productivity.
- Monitor expenses and produce financial reports.
- Provide training and guidance to team members.
Skills
Salary: £40k - 45k per year + Benefits per annum
Aftersales/Service Managers, Do you want to work for a privately owned, dynamic and expanding dealer group? Our client is currently looking to recruit an experienced, hands‑on, Aftersales Manager for their franchised dealership based in the Norfolk area.
- Great working environment
- Well respected dealer group
- Good benefits package
- Opportunity to progress within group
- As an ambassador for the brand, you will be knowledgeable, courteous, outgoing, resolute, and eager to learn
- You will be responsible for leading and developing a team of highly skilled Technicians, Service Advisors and Parts people
- Ensure that a high level of customer satisfaction is always maintained
- Manage productive activity which is measured by strict performance indicators and profit defined success margins
- To keep a tight watch on expenses and produce daily/weekly activity and financial reports
- To provide guidance and training to each team member to improve their performance and to ensure that all Staff are doing their jobs effectively and confidently, collaborating as a team
To find out more or to apply for this vacancy you can email info@therecruitmentsolution.co.uk or contact Daniel Walton directly on 020 7998 9939 or directly on 07854 966739.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.