Retail Store Manager jobs in United Kingdom

Design Your Future at PVH

Store Manager, Calvin Klein Underwear St Pancras

About PVH

With a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. We have over 30,000 associates operating in over 40 countries with over $8 billion in revenues.

Founded in 1968 and acquired by PVH Corp. in 2003, Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses. We strive to make a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality.

Store Manager, St Pancras

About THE ROLE

Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base.

The Store Manager plays a key role in achieving these standards, leading by example, embracing our entrepreneurial spirit and inspiring their teams through their passion and belief in our brands.

Responsibilities include:

• Partnering with the store management team to build on business opportunities and achieve Company standards/goals: sales and wage budgets, sales per hour (SPH), units per transaction (UPT), conversion (hit) rate, wage and expense control, shrinkage, mystery shops, store audits and profitability.
• Identifying opportunities and collaborating with others to grow the business or improve performance.
• Consistently fostering a positive store experience by treating all customers and staff members fairly and consistently.
• Ensuring “door to floor” best practices, visual merchandising directives and standards are executed; continually reviewing standards for clear and consistent execution.
• Communicating regularly with the buying team to ensure the correct stock levels are available.
• Analyzing store level reports and creating action plans to improve results.
• Communicating with staff daily on individual sales goals, store results, product sales and other information to help them provide unparalleled service and achieve goals.
• Managing recruitment, interviewing, hiring and orientation processes.
• Providing training and coaching for employees and ensuring documentation is maintained.
• Leading weekly management meetings and participating in regional meetings.
• Making commitments and decisions based on available information even under stressful conditions.
• Setting challenging but attainable goals with an emphasis on service quality and customer satisfaction.
• Coordinating appropriate action plans while considering consequences and budget decisions.
• Conveying clear ideas and goals, managing implementation, and achieving measurable results.
• Creating energy and excitement around shared goals and values.

About YOU

• Progressive retail experience.
• Previous store management experience in the service or retail industry.
• Extensive experience in connecting to consumers in a brand retailer.
• Experience in retail operations, budgeting, planning and sales.
• Previous people management experience.
• Effective communication skills with the ability to cultivate belonging.
• Ability to collaborate to win and recognize contributions of others.
• Courageous in giving feedback that promotes positive change.
• Adaptable and able to work with pace.
• Energetic and able to inspire trust on the shop floor.

About WHAT WE OFFER

At PVH, we understand that our success is directly related to our hardworking and dedicated associates. We are committed to providing a competitive and comprehensive benefits program designed to support our associates both at home and at work.

PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.