Customer Success jobs in United Kingdom

SecurityHQ is looking for an experienced Cyber Security sales professional to drive new business and grow our UK client base. You will manage the full sales cycle for our managed security services, targeting organizations that require advanced protection against cyber threats. The role involves identifying prospects, presenting tailored solutions, and closing deals with decision-makers in IT and security. Your knowledge of cybersecurity products, compliance, and industry trends will be key to positioning SecurityHQ as the preferred MSSP partner.

This role is hybrid from our Canary Wharf office

• Own the end-to-end sales process, from prospecting (alongside Marketing and our BDR teams) and needs analysis to proposal development, negotiation, and closure.
• Develop and execute go-to-market strategies to penetrate new verticals and geographies.
• Build and maintain a high-value pipeline through proactive outreach, networking, and leveraging industry connections.
• Deliver compelling, value-based presentations and proposals tailored to client-specific challenges.
• Accurately forecast and consistently hit or exceed revenue targets.
• Act as a trusted advisor, ensuring client success and long-term partnerships.
• Identify and capitalize on upsell and cross-sell opportunities across our MSSP portfolio.
• Conduct quarterly business reviews (QBRs) to demonstrate ROI and strengthen relationships.
• Maintain and grow a portfolio of existing clients, ensuring high satisfaction, retention, and expansion.
• Collaborate closely with technical delivery and customer success teams to ensure smooth onboarding and ongoing client satisfaction.
• Provide market intelligence and feedback to shape product development and competitive positioning.
• Keep accurate records of sales activities, pipeline status, and client interactions in CRM to support forecasting and strategic planning.

SecurityHQ is a global cybersecurity company. Our specialist teams design, engineer and manage solutions that do three things: Promote clarity and trust in a complex world. Build momentum around improving security posture. And increase the value of cybersecurity investment within organizations. Free from limitations, and inclusive of all requirements, we focus on defending today, while mitigating the risks of tomorrow. And into the future. Our solutions are tailored to our customers and their unique context. Around the clock, 365 days per year, our customers are never alone. SecurityHQ – We’re focused on engineering cybersecurity, by design.

UK005

• Proven track record of exceeding sales quotas in cybersecurity, MSSP, MSP, or IT security services.
• Strong understanding of managed security services such as MDR, vulnerability management, and compliance frameworks.
• Experience in selling platform-based or subscription services with a focus on long-term client value.
• Exceptional consultative selling, negotiation, and closing skills.
• Ability to communicate complex technical solutions to both technical and non-technical stakeholders.
• Skilled in identifying growth opportunities within existing accounts and securing renewals.
• Excellent communication, negotiation, and presentation skills.
• Proficient in CRM tools and pipeline management.