Hybrid Finance & Customer Success Specialist

Maersk Growth; Felixstowe; Hybrid; GBP 28,000 - 38,000; Full time

Job summary

A global logistics leader is seeking a detail-oriented Finance & Customer Service Specialist in Felixstowe. This exciting hybrid role demands a strong focus on customer service and data analysis, primarily using Microsoft Excel. The ideal candidate will manage financial documents, support client needs, and collaborate with teams to enhance service quality. The position offers 25 days of annual leave, a bonus scheme, and a commitment to diversity in the workplace. Join a team that values your contributions and career growth.

Benefits

25 days annual leave

Annual bonus and pension scheme

Family-friendly benefits

Access to Employee Assistance Program

Qualifications

• Strong interest in finance and data analysis.
• Confident using Microsoft Excel (pivot tables, charts).
• Demonstrates excellent communication and interpersonal skills.
• High attention to detail and organizational skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Deliver first-class customer service ensuring professionalism.
• Use Excel to analyze data and create reports.
• Process and verify financial documents per company policies.
• Collaborate with internal teams and suppliers.
• Support client problem-solving and generate performance reports.

Skills

Data analysis

Customer service

Microsoft Excel

Communication skills

Organizational skills

Job description

A global logistics leader is seeking a detail-oriented Finance & Customer Service Specialist in Felixstowe. This exciting hybrid role demands a strong focus on customer service and data analysis, primarily using Microsoft Excel. The ideal candidate will manage financial documents, support client needs, and collaborate with teams to enhance service quality. The position offers 25 days of annual leave, a bonus scheme, and a commitment to diversity in the workplace. Join a team that values your contributions and career growth.