Account Manager – Property Owner Success & Growth

Sykes Cottages; Chester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading holiday rental company is seeking an Account Manager to join their Customer Success Team in Chester. The role involves managing up to 200 property owners, helping them maximize revenue while providing expert support. The ideal candidate will have strong account management and sales experience, along with exceptional communication and relationship-building skills. Enjoy a rewarding career with great perks, including a performance bonus and generous holiday allowances.

Benefits

Performance bonus up to 10%

33 days holiday

Birthday off

Two paid volunteering days

Enhanced maternity & paternity leave

Generous discounts on stays

24/7 mental health support

Training & development opportunities

Qualifications

• Proven experience in account management, sales, or customer service.
• Strong relationship-building and communication skills.
• Demonstrated success in meeting or exceeding sales targets.
• A proactive, organized, and target-driven approach.
• Proficiency in CRM software and Microsoft Office Suite.

Responsibilities

• Manage and grow relationships with up to 200 property owners.
• Spot opportunities to upsell and cross-sell services.
• Act as the main point of contact, resolving issues quickly and professionally.
• Track account performance and provide insights for growth.
• Work closely with sales, marketing, and operations to deliver results.

Skills

Account management experience

Sales skills

Relationship-building

Communication skills

Proficiency in CRM software

Microsoft Office Suite

Job description

A leading holiday rental company is seeking an Account Manager to join their Customer Success Team in Chester. The role involves managing up to 200 property owners, helping them maximize revenue while providing expert support. The ideal candidate will have strong account management and sales experience, along with exceptional communication and relationship-building skills. Enjoy a rewarding career with great perks, including a performance bonus and generous holiday allowances.