Customer Success jobs in United Kingdom

Are you excited by the idea of helping scale a fast-growing tech business across London, Mumbai and Austin?

Do you want to build a career in Revenue Operations while working with cutting-edge GenAI tools?

If so, we’d love to hear from you!

Fospha is dedicated to building the world's most powerful measurement solution for online retail. For over a decade, we've helped teams make smarter decisions with full-funnel marketing insights, forecasting, and optimisation. With Fospha, every team moves faster and grows smarter.

Trusted by over 200 leading brands across three continents, including Huel, Oh Polly, and Represent, Fospha manages $3 billion in annual ad spend.

We're scaling fast across London, Mumbai, and Austin – and we're now looking for a Revenue Ops Graduate to join our team to support the growth of the business.

Ready to make your mark? Let’s go! 🚀

We’re hiring a Revenue Operations Graduate to support our growing Go‑To‑Market organisation across Sales, Marketing, Partnerships, Account Management, Platform Specialists and Customer Success.

This is an entry‑level role designed to give hands‑on exposure to revenue operations in a high‑growth SaaS environment. You will work with real systems, real data and real business problems from day one, with structured development and mentoring from the RevOps team.

This role suits a candidate who enjoys problem‑solving, systems thinking, and working with data — and who wants to build a long‑term career in operations, data or commercial strategy.

• Assist with managing HubSpot and other internal systems
• Help with user support, data clean‑up and basic system configuration
• Support testing and rollout of new tools and features
• Help maintain documentation and how‑to guides

• Assist with dashboards and reporting
• Validate data accuracy and consistency
• Support data audits and CRM hygiene checks
• Learn how commercial KPIs are defined and measured

• Support creation of internal guides and playbooks
• Keep operational documentation up to date
• Assist with onboarding content for new joiners
• Support internal training initiatives

• Help document processes and workflows
• Assist with lead routing checks and CRM structure improvements
• Support simple workflow configuration and testing
• Learn how automation works across the funnel

In addition to your core responsibilities, we expect you to be excited by the opportunity Gen AI brings and find new ways of working utilizing our Gen Ai hub!

We hire for potential - you should apply if you have:

• Analytical mindset: Ability to interpret complex data, identify trends, and derive actionable insights to drive strategic decision‑making.
• Collaborative nature: Strong communication and interpersonal skills to foster relationships and work effectively with cross‑functional teams.
• Detail‑oriented: Commitment to accuracy and precision in operations, reporting, and process optimization.
• Proactive problem solver: Capacity to anticipate challenges, proactively address issues, and implement innovative solutions.
• Adaptability: Agility to thrive in a fast‑paced, dynamic environment, and manage multiple priorities effectively amidst changing circumstances.

You will be able to demonstrate examples of our core principles:

• Seek inclusion & diversity: We create an environment where everyone feels welcome, and people are encouraged to speak and be heard
• Work Hard, Work Well, Work Together: We take responsibility for making things happen, independently and together; we help colleagues in need and close loops, making sure our work is complete and has lasting impact
• Grow: We are proactive, curious and unafraid of failure
• Customer at the heart: We care about the customer, feel their pain and love building product that solves our biggest problems
• Candour with caring: We deliver candid feedback with kindness and receive it with gratitude

• Be part of the World Leading Venture Builder Blenheim Chalcot
• Be exposed to the right mix of challenges and learning and development opportunities
• Flexible Benefits including Private Medical and Dental, Gym Subsidiaries, Life Assurance, Pension scheme etc
• 25 days of paid holiday + your birthday off!
• Free snacks in the office!
• Quarterly team socials

Top tip: Make sure to thoroughly research Fospha and tell us why you would be a great fit for the role!