Customer Service Manager jobs in United States
Vacancy Notice: Customer Service Manager
Chestermetrosc
Customer Service Manager
Morrisons
IT Customer Service Manager
City of Portsmouth College
IT Support & Customer Service Manager
City of Portsmouth College
Discover more opportunities than anywhere else. Find more jobs nowREGIONAL SERVICE MANAGER, CENTRAL & SOUTHWEST
DDC Dolphin Ltd
Customer Service Manager - Shenstone
Autosmart International
Connect with headhunters to apply for similar jobsMultilingual Customer Service Manager - Lead & Elevate Team
Autosmart International
Regional Service Manager, Central & Southwest UK
DDC Dolphin Ltd
Deputy Client Services Manager NEW Rapport Posted today 42,169 per year London Management
Compass Group
Senior Client Services Manager - Insurance Claims
Davies
Customer Service Manager - Toxicology
Abbott Laboratories
Customer Service Manager - Nights
Modern Living Solutions
Customer Service Manager
Pioneer Veterinary Products Ltd
Customer Service Manager 27th November 2025
Dubizzle Limited
Toxicology CX Leader | Customer Service Manager
Abbott Laboratories
Client Service Manager - Fast Resolution & Customer Care
Parking Network BV
Customer Services Manager – Full Time (Deadline to apply: 24th December 2025)
Womenspioneer
Customer Services Manager - Transport Operations
Aptean Extends Apparel Industry Leadership With Acquisition of Apparel Business Systems, LLC
CUSTOMER SERVICES MANAGER
James Fisher and Sons plc
Vacancy Notice: Customer Service Manager
Job summary
A public service district in England is seeking a Customer Service Manager to oversee the customer service department. The role includes managing staff, developing policies, and ensuring high customer satisfaction. Candidates should have a Bachelor's degree and at least 3 years of management experience in customer service. A competitive benefits package is offered, including health insurance and retirement benefits, emphasizing the organization's commitment to quality service.
Benefits
Qualifications
- Minimum 3 years of management experience in customer service.
- Proven ability to handle escalated customer issues professionally.
- Experience leading a team of 4 or more.
Responsibilities
- Lead and supervise the customer service team.
- Develop and implement customer service policies and procedures.
- Collaborate with departments to improve service delivery.
Skills
Education
Tools
Hours of Work: M-F 8:30 a.m. – 5:00 p.m.
Opening Date: December 8, 2025
Closing Date: Until Filled
Hiring Salary: $26.80 – $35.74 per hour (Dependent on Qualifications)
We are seeking a Customer Service Manager to lead our customer service department. This role is responsible for overseeing daily operations, managing staff, and ensuring that customers receive timely, accurate, and professional support. The ideal candidate will bring strong leadership skills, proven management experience, and a passion for serving the public. The ideal candidate needs to collaborate with all the internal stakeholders to make a solid contribution to a positive and collaborative work environment.
- Lead and supervise the customer service team, including training, coaching, and performance management.
- Develop and implement customer service policies, procedures, and best practices.
- Demonstrated experience to handle escalated customer issues with professionalism and efficiency.
- Collaborate with other interoffice departments to improve service delivery and customer satisfaction.
- Bachelor’s degree in Business Administration, Public Administration, Communications, or a related field.
- Minimum 3 years of management experience in customer service preferably in utility operations.
- Experience with face-to-face interactions with customers and supervision of day-to-day customer service duties.
- Strong leadership and communication skills with the ability to motivate and develop teams.
- Successful experience leading a team of 4 or more.
- Proficiency in customer service software and Microsoft Office Suite.
- Problem-solving and conflict resolution abilities with a customer-first mindset.
- Demonstrated ability to provide positive customer experience.
Chester Metropolitan District offers a competitive benefits package to include vacation/sick leave, holiday pay, State of South Carolina Insurance (health, prescription drug, dental, vision, life) and Retirement System benefits.
Chester Metropolitan District is an Equal Opportunity Employer.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.