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Customer Care Manager jobs in United Kingdom

Senior Automotive Service Advisor — Customer Care & Upsell

Vertu Motors plc

East Midlands
On-site
GBP 35,000
8 days ago
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Full-Time Customer Care Specialist – Welcoming & Energetic

McDonald's

East Kilbride
On-site
GBP 60,000 - 80,000
8 days ago

Full Time Customer Care - Evenings/Weekends - Grantham (Bridge End Road)

McDonald's

Grantham
On-site
GBP 20,000 - 25,000
8 days ago

Impactful Customer Service Advisor - 6-Month FTC

Maximus

Paisley
On-site
GBP 25,000
8 days ago

Customer Service Advisor

Maximus

Paisley
On-site
GBP 25,000
8 days ago
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Peripatetic Customer Service Adviser (Part Time - Blyth)

North East Ambition

Blyth
Hybrid
GBP 20,000 - 25,000
8 days ago

Hybrid Customer Service Advisor - Part Time (Blyth)

North East Ambition

Blyth
Hybrid
GBP 20,000 - 25,000
8 days ago

Weekend Site Operative — Recycling & Customer Care

Commercial Services Group

Dartford
On-site
GBP 27,000
9 days ago
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Experienced Optical Assistant — Dispensing & Customer Care

Specsavers

United Kingdom
On-site
GBP 40,000 - 60,000
9 days ago

Weekend Shop & Customer Service Advisor

In Cork

Lowestoft
On-site
GBP 10,000 - 40,000
10 days ago

Automotive Customer Advisor - Bookings & Service Support

Mesh-AI Limited

Newcastle upon Tyne
On-site
GBP 25,000 - 30,000
10 days ago

Bodyshop Advisor - Customer Care & Growth Path

Mesh-AI Limited

Blackburn
On-site
GBP 60,000 - 80,000
10 days ago

Pharmacy Assistant: Trainee to Qualified — Customer Care

Well Pharmacy Ltd

Hawarden
On-site
GBP 20,000 - 30,000
10 days ago

Optical Retail Specialist: Frames, Tech & Customer Care

Vision Express

United Kingdom
Remote
GBP 40,000 - 60,000
10 days ago

Customer Advisor

Automobile Association

Oldbury
On-site
GBP 60,000 - 80,000
10 days ago

Customer Service Agent

ZIGUP plc

Broxburn
On-site
GBP 27,000 - 32,000
10 days ago

Customer Service Agent — Fast-Paced Mobility Hub with Bonus

ZIGUP plc

Broxburn
On-site
GBP 27,000 - 32,000
10 days ago

Branch Leader - Windscreens & Customer Care

National Windscreens

Norwich
On-site
GBP 37,000
10 days ago

Customer Advisor

Automobile Association

Cheadle
On-site
GBP 25,000
10 days ago

Customer Service Advisor - Part Time

BT Ireland

Belfast
Hybrid
GBP 40,000 - 60,000
10 days ago

Retail Customer Service Associate — Sports & Promotions

Betfred Group

Stanley
On-site
GBP 22,000 - 30,000
10 days ago

Automotive Service Advisor — Customer Care & Growth

Hertfordshireonline

England
On-site
GBP 40,000 - 60,000
10 days ago

Hybrid Driver Support & Customer Service Advisor

Dubizzle Limited

Portsmouth
Hybrid
GBP 80,000 - 100,000
10 days ago

Automotive Service Advisor — Customer Care & Scheduling Pro

Mesh-AI Limited

Maidstone
On-site
GBP 32,000 - 38,000
10 days ago

Bakery Customer Associate - Service-Driven & Digital Tools

Marks & Spencer Plc

Aylesbury
On-site
GBP 20,000 - 25,000
10 days ago

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Senior Automotive Service Advisor — Customer Care & Upsell
Vertu Motors plc
East Midlands
On-site
GBP 35,000
Full time
8 days ago

Job summary

A leading motor retailer in the UK is seeking a Senior Service Advisor to join their team in East Midlands. The successful candidate will be the key link between customers and the workshop, ensuring satisfaction and building trusted relationships. Required qualifications include proven experience in customer service and strong communication skills. The role offers a competitive salary of £35,000 plus benefits such as 25 days holiday, rewards platform access, and enhanced parental leave.

Benefits

25 days holiday plus bank holidays
Access to rewards platform with discounts
Preferential Service Rates
Colleague Purchase Scheme
Share Incentive Scheme
Pension
Enhanced Maternity & Paternity

Qualifications

  • Proven experience in a customer-facing service role.
  • Previous experience as an Automotive Service Advisor.
  • Strong communication and relationship-building skills.

Responsibilities

  • Acting as the relationship manager for customers.
  • Providing clear expectations and keeping customers informed.
  • Upselling additional products and services where appropriate.
  • Following up for customer satisfaction.

Skills

Customer service experience
Relationship management
Communication skills
Ability to work in a target-driven environment
Job description
A leading motor retailer in the UK is seeking a Senior Service Advisor to join their team in East Midlands. The successful candidate will be the key link between customers and the workshop, ensuring satisfaction and building trusted relationships. Required qualifications include proven experience in customer service and strong communication skills. The role offers a competitive salary of £35,000 plus benefits such as 25 days holiday, rewards platform access, and enhanced parental leave.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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