Branch Leader - Windscreens & Customer Care

National Windscreens; Norwich; On-site; GBP 37,000; Full time

Job summary

A leading windscreen repair company in Norwich is seeking an experienced Branch Manager to lead a dedicated team and ensure smooth operations. The ideal candidate will have management experience, excellent communication skills, and the ability to engage with customers effectively. This role offers a competitive salary of £37,000, bonus potential, 33 days holiday, and additional perks including a pension scheme and employee discounts, as part of a growing team committed to delivering exceptional service.

Benefits

Competitive base remuneration

Lucrative bonus potential

33 days holiday per year

Salary sacrifice pension scheme

Company sickness pay

Employee discount platform

Access to Employee Assistance Programme

Refer a friend scheme

Qualifications

• Experience in a management or supervisory role, ideally in the Automotive industry.
• High standard of both verbal and written communication.
• Ability to work towards key performance targets.

Responsibilities

• Lead your branch and drive team success.
• Engage with customers to convert inquiries.
• Manage stock and arrange appointments.
• Ensure a safe working environment.

Skills

Computer literacy

Organized

Management experience

Excellent verbal and written communication

Interpersonal skills

Knowledge of stock management

Ability to work on own initiative

Job description

A leading windscreen repair company in Norwich is seeking an experienced Branch Manager to lead a dedicated team and ensure smooth operations. The ideal candidate will have management experience, excellent communication skills, and the ability to engage with customers effectively. This role offers a competitive salary of £37,000, bonus potential, 33 days holiday, and additional perks including a pension scheme and employee discounts, as part of a growing team committed to delivering exceptional service.