Weekend Shop & Customer Service Advisor

In Cork; Lowestoft, Norwich; On-site; GBP 10,000 - 40,000; Part time

Job summary

A local company in Lowestoft is seeking a part-time Customer Service Advisor to deliver exceptional service and support customer inquiries via phone, email, and chat. The ideal candidate should possess strong communication skills and be adept at resolving issues promptly. Experience in a customer service environment is preferred. This role offers competitive pay and opportunities for career development within a supportive team.

Benefits

Competitive pay

Opportunities for growth

Collaborative team environment

Qualifications

• Previous customer service experience is beneficial.
• Strong attention to detail and customer focus.
• Self-disciplined, motivated, and reliable.

Responsibilities

• Provide exceptional service to customers via phone, email, and chat.
• Effectively handle and resolve customer issues or complaints.
• Maintain accurate logs of all customer interactions.

Skills

Strong business and commercial awareness

Accurate data entry skills

Strong numerical, analytical, and problem-solving abilities

Excellent communication skills

Ability to multitask and prioritise

Education

High school diploma or equivalent

Tools

Microsoft Office programs

CRM systems

Job description

A local company in Lowestoft is seeking a part-time Customer Service Advisor to deliver exceptional service and support customer inquiries via phone, email, and chat. The ideal candidate should possess strong communication skills and be adept at resolving issues promptly. Experience in a customer service environment is preferred. This role offers competitive pay and opportunities for career development within a supportive team.