Hybrid Customer Service Advisor - Part Time (Blyth)

North East Ambition; Blyth; Hybrid; GBP 20,000 - 25,000; Part time

Job summary

A local authority in Northumberland is seeking a Customer Service Advisor to join their team. The role involves providing information and support to the public through various channels. Candidates should be enthusiastic and have strong communication skills. This position offers sociable working hours, a supportive environment, and outstanding benefits such as annual leave and pension enrollment. The role is hybrid, requiring work from both home and the office.

Benefits

26 days annual leave plus public holidays

Automatic enrollment in Local Government Pension Scheme

Flexible leave scheme

Qualifications

• A good listener who can easily strike up a rapport with people.
• Curious and patient, willing to understand the person and offer solutions.
• DBS check is required for the role.

Responsibilities

• Provide clear information and advice to customers.
• Work in a hybrid way from home and the office.
• Support customers across a wide range of areas.

Skills

Enthusiasm

Listening skills

Rapport building

Curiosity

Teamwork

Flexibility

Job description

A local authority in Northumberland is seeking a Customer Service Advisor to join their team. The role involves providing information and support to the public through various channels. Candidates should be enthusiastic and have strong communication skills. This position offers sociable working hours, a supportive environment, and outstanding benefits such as annual leave and pension enrollment. The role is hybrid, requiring work from both home and the office.