Experienced Optical Assistant — Dispensing & Customer Care

Specsavers; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retail brand in the United Kingdom is seeking an experienced Optical Assistant to deliver exceptional customer service. The successful candidate will have previous experience in optics and will focus on creating a welcoming store environment for customers and team members. With full-time hours and comprehensive benefits, this role emphasizes teamwork, communication skills, and a proactive approach. You'll assist in dispensing multi-focal lenses and be supported through training and development opportunities.

Benefits

28 days holiday including bank holidays

Enhanced company sick pay

Birthday day off

WeCare

Specsavers Perks – discounted benefits scheme

Enhanced family leave

Qualifications

• Previous optical experience as an Optical Advisor or Dispensing Assistant.
• Confidence in using IT systems.
• Prepared to step out of your comfort zone and try something new.

Responsibilities

• Provide outstanding customer service in the store.
• Assist in dispensing multi-focal lenses.
• Support customers and team members in a friendly environment.

Skills

Excellent customer service

Teamwork

IT systems proficiency

Communication skills

Initiative

Job description

A leading optical retail brand in the United Kingdom is seeking an experienced Optical Assistant to deliver exceptional customer service. The successful candidate will have previous experience in optics and will focus on creating a welcoming store environment for customers and team members. With full-time hours and comprehensive benefits, this role emphasizes teamwork, communication skills, and a proactive approach. You'll assist in dispensing multi-focal lenses and be supported through training and development opportunities.