Customer Service Agent — Fast-Paced Mobility Hub with Bonus

ZIGUP plc; Broxburn; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading mobility solutions provider in Broxburn is seeking a Customer Service Agent. In this role, you will be the first point of contact for customers, expertly delivering excellent service while managing multiple tasks. No prior experience in the vehicle rental industry is required, making this a fantastic opportunity for driven individuals. The position includes a competitive salary along with a comprehensive benefits package, including bonuses and extensive annual leave. Join us and help deliver mobility solutions to customers across the UK.

Benefits

Quarterly bonus scheme

24 days annual leave

Free life assurance

Well-being services

Exclusive vehicle-leasing schemes

Pension and share scheme

Retailer discounts and cashback

Financial Wellbeing app

Qualifications

• Proven customer service know-how required.
• Administration skills necessary for managing customer accounts.
• Calm, can-do attitude is essential.

Responsibilities

• Deliver excellent service to customers.
• Manage customer rental queries efficiently.
• Oversee daily vehicle movements in and out.

Skills

Customer service skills

Administration skills

Calm attitude

Education

Full UK or EU Driving Licence

Job description

A leading mobility solutions provider in Broxburn is seeking a Customer Service Agent. In this role, you will be the first point of contact for customers, expertly delivering excellent service while managing multiple tasks. No prior experience in the vehicle rental industry is required, making this a fantastic opportunity for driven individuals. The position includes a competitive salary along with a comprehensive benefits package, including bonuses and extensive annual leave. Join us and help deliver mobility solutions to customers across the UK.