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A well-established UK retail bank is seeking a Commercial Director to lead the strategic direction of its direct-to-consumer proposition. The role focuses on driving innovation, fostering exceptional customer experiences, and leading a talented team across marketing, product, and digital. Ideal candidates will have a proven track record in B2C strategy, P&L management, and strong leadership skills. This position offers a competitive salary, hybrid working model, and opportunities for personal growth.
Join us in shaping the future of consumer finance. Secure Trust Bank Group is a well-established UK retail bank with over 60 years of success. We’re proud of our strong heritage, but even more excited about what’s ahead. Our mission is simple: to become the most trusted specialist lender in Britain by putting customers at the heart of everything we do.
We’re looking for a Commercial Director to lead the strategic direction and delivery of our direct-to-consumer proposition across V12 Retail Finance and V12 Personal Finance. This is a pivotal role, driving growth, innovation, and exceptional customer experiences while leading a talented team across marketing, product, and digital.
At Secure Trust Bank, we believe in giving our people autonomy and recognising exceptional performance. You’ll have the opportunity to make a real impact, influence strategic decisions, and help us shape the future of consumer finance. We offer:
As part of our vision to become the most trusted specialist lender in the UK, we’ve been helping customers and businesses fulfil their ambitions since 1952. In that time, we’ve learned that we’re more than the sum of our parts. We’re a strong Group because of our people and our strengths; specialist, expert, ambitious and also diverse. All of our people are different and this is something we celebrate.
Every one of our employees brings unique talent, ability and perspective to their role.
That’s why Secure Trust Bank Group nurtures differences. We understand that we perform better because we’re not cast from the same mould. We actively embrace and support diversity, work with leading industry bodies and promote initiatives that reinforce our philosophy of giving you the freedom to be who you are.
We’re an award-winning bank providing savings accounts and lending services to over one million customers. We’re Secure Trust Bank Group. We embrace difference.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.