Customer Success Manager jobs in United Kingdom
Customer Success Manager | London-based & Data-Driven Impact
AnaVation LLC
Strategic Enterprise Customer Success Manager
Applied Intuition Inc.
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ON24
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AnaVation LLC
Customer Success Manager (Search Marketing Analytics)
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Senior SaaS Customer Success Manager - Growth & Adoption
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Customer Success Manager, Europe London, United Kingdom
Applied Intuition Inc.
Strategic Client Success Manager – Finance Markets
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Implementation & Success Manager (Salesforce Partner)
Elvance Ltd
AI-Powered Salesforce Implementation & Success Manager
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Manager, Customer Success Mid-Touch
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Catalysts Success Manager CTO's Office London Office
TM Forum
Customer Success Manager | London-based & Data-Driven Impact
Job summary
A fast-growing fintech scale-up is seeking a proactive Customer Success Manager to enhance client relationships and drive customer engagement. The ideal candidate will have 3+ years of experience in customer success within a SaaS or tech startup, showcasing expertise in onboarding and client management. You will analyze data to maximize customer value and collaborate with cross-functional teams. Enjoy competitive salary, health benefits, and a flexible hybrid work environment within a diverse team.
Benefits
Qualifications
- 3+ years of experience in Customer Success and Client Onboarding in a SaaS or Tech startup environment.
- Ownership mindset: Takes initiative and solves problems independently.
- Data-driven: Uses metrics (NPS, churn signals) to guide actions.
Responsibilities
- Lead customer onboarding processes, ensuring successful implementation.
- Monitor customer health metrics and improve satisfaction.
- Act as the primary contact for customers, guiding them through the process.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.