AI-Powered Salesforce Implementation & Success Manager

Elvance Ltd; Remote; GBP 35,000 - 45,000; Part time

Job summary

A dynamic tech start-up is seeking a Customer Operations Specialist to support implementations and enhance customer experiences. You will work closely with clients through various stages of onboarding and provide agile assistance with the Elvance platform. The ideal candidate has a solid understanding of Salesforce, is self-driven, and can communicate effectively with customers. This position offers a competitive salary and remote-first working arrangements, with part-time options available. Join us in a fast-paced environment where innovation thrives.

Benefits

25 days holiday plus bank holidays

Commission on upsell sales

Structured training and shadowing period

Qualifications

• Good understanding of Salesforce CRM with configuration skills.
• Willingness to continuously develop Salesforce skills.
• Salesforce or general development experience is a bonus.
• Able to manage tasks and workload independently.

Responsibilities

• Support customers through onboarding and configuration of Elvance.
• Run training sessions, demos, and success reviews for customers.
• Identify upsell opportunities and provide agile support.
• Collaborate with marketing and product teams to improve operations.

Skills

Understanding of Salesforce CRM

Clear communication

Self-motivated

Flexible working hours

Job description

A dynamic tech start-up is seeking a Customer Operations Specialist to support implementations and enhance customer experiences. You will work closely with clients through various stages of onboarding and provide agile assistance with the Elvance platform. The ideal candidate has a solid understanding of Salesforce, is self-driven, and can communicate effectively with customers. This position offers a competitive salary and remote-first working arrangements, with part-time options available. Join us in a fast-paced environment where innovation thrives.