7,873

Customer Service Manager jobs in United Kingdom

Strategic SaaS Account Manager – Grow ARR & Retention

Causeway Technologies Limited

Birkenhead
Hybrid
GBP 40,000 - 60,000
30+ days ago
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Global Exhibitions Account Manager

Reed Exhibitions

Richmond
On-site
GBP 60,000 - 80,000
30+ days ago

Specification Key Account Manager — Postcode Focus

Vaillant Group

City of London
On-site
GBP 60,000 - 80,000
30+ days ago

Retail Growth Account Executive

Theretailinsights

City of London
On-site
GBP 30,000 - 40,000
30+ days ago

Enterprise Account Manager — Strategic Partnerships

BlackLine

City of London
Hybrid
GBP 60,000 - 80,000
30+ days ago
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Part-Time Retail Sales Advisor – Customer-Focused

Halfords Group

Belfast
On-site
GBP 60,000 - 80,000
30+ days ago

Senior Account Manager

Advania Company

United Kingdom
On-site
GBP 40,000 - 50,000
30+ days ago

Senior Strategic Account Manager — Remote UK Mid‑Market Growth

Block, Inc.

City of London
Remote
GBP 70,000 - 90,000
30+ days ago
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Market Data & Analytics Sales Executive

LMAX Broker Ltd.

City of London
On-site
GBP 100,000 - 125,000
30+ days ago

Account Executive – Hybrid Insurance Solutions Pro

Tonycharters

Liverpool
Hybrid
GBP 30,000 - 45,000
30+ days ago

Sales Consultant (13009)

Goldsmiths Goldsmiths is Limited

Chelmsford
On-site
GBP 20,000 - 30,000
30+ days ago

Customer Service Lead - 12 Month Contract

Amphenol Corporation

Whitstable
On-site
GBP 25,000 - 35,000
30+ days ago

Sales Executive

Datasite LLC

City of London
On-site
GBP 40,000 - 60,000
30+ days ago

Surgical Account Manager - North East, Yorkshire & East Midlands

ConvaTec Group

York and North Yorkshire
On-site
GBP 50,000 - 70,000
30+ days ago

Remote SMB Growth & Account Manager

Block, Inc.

Manchester
Remote
GBP 40,000 - 60,000
30+ days ago

Account Executive

Dubizzle Limited

City of London
On-site
GBP 60,000 - 80,000
30+ days ago

Strategic Crypto Payments Relationship Manager

Paysafe

City of London
Hybrid
GBP 50,000 - 75,000
30+ days ago

Hybrid: Performance Marketing & SEO Manager

Oneagency

Norwich
Hybrid
GBP 30,000 - 40,000
30+ days ago

Senior Retail Account Executive

Helloklean Ltd.

City of London
On-site
GBP 40,000 - 60,000
30+ days ago

Account Manager

Epikafleet

Liverpool
On-site
GBP 60,000 - 80,000
30+ days ago

Account Manager Flex

MTD Middle East Central Trading & Contracting LLC

Swindon
On-site
GBP 45,000 - 60,000
30+ days ago

Digital Channel Manager - Latam

Banijay Rights Limited

City of London
On-site
GBP 35,000 - 50,000
30+ days ago

Sales Consultant

Safestyle UK plc.

Telford
On-site
GBP 20,000 - 40,000
30+ days ago

Customer Success Manager - UK

Ringover

City of London
On-site
GBP 40,000 - 60,000
30+ days ago

Inside Sales Account Manager

Dubizzle Limited

City of London
On-site
GBP 30,000 - 35,000
30+ days ago

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Strategic SaaS Account Manager – Grow ARR & Retention
Causeway Technologies Limited
Birkenhead
Hybrid
GBP 40,000 - 60,000
Full time
30+ days ago

Job summary

A leading software provider in the UK is looking for an Account Manager to manage and grow recurring revenue from existing customers. This role involves building strong relationships, achieving retention targets, and identifying up-sell opportunities. The ideal candidate will have proven experience in account management within a SaaS company and strong negotiation skills. This position offers hybrid working and a comprehensive set of benefits.

Benefits

25 days annual leave + public holidays
4% matched pension
Income protection and life assurance
Access to an award-winning benefits platform
Private Medical Insurance
Paid study leave + volunteering days
Car Scheme

Qualifications

  • Manage growing revenue from existing accounts in a SaaS environment.
  • Achieve revenue retention and up-sell targets.
  • Build relationships with senior stakeholders.

Responsibilities

  • Drive revenue retention through customer satisfaction.
  • Identify up-sell opportunities within existing accounts.
  • Conduct regular strategic business reviews.

Skills

Proven experience managing accounts
Strong track record in revenue retention
Ability to build relationships
Negotiation skills
Strong verbal and written communication

Education

Degree-level education or equivalent

Tools

CRM systems
Job description
A leading software provider in the UK is looking for an Account Manager to manage and grow recurring revenue from existing customers. This role involves building strong relationships, achieving retention targets, and identifying up-sell opportunities. The ideal candidate will have proven experience in account management within a SaaS company and strong negotiation skills. This position offers hybrid working and a comprehensive set of benefits.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.