Account Manager

Epikafleet; Liverpool; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fleet service provider in Liverpool is seeking a Fleet Service Coordinator to manage technician schedules and ensure smooth operations. The ideal candidate has strong organizational skills, excels in customer communication, and is detail-oriented. This role offers competitive pay and comprehensive benefits including health insurance and a retirement plan.

Benefits

Health, Dental, Vision & Life Insurance

401K Retirement Plan & Matching

Health Savings Account

Paid Time Off

Qualifications

• Ability to balance multiple priorities.
• Clear, professional, and customer-focused communication.
• Preferred experience in equipment, trucking, or fleet service coordination.

Responsibilities

• Manage and coordinate daily schedules for mobile service technicians.
• Process parts requests for technicians.
• Provide updates on service timelines and expectations.
• Update customer databases with service details.
• Serve as communication link between customers and technicians.
• Prepare service invoices and billing information.

Skills

Strong organizational skills

Excellent communication skills

Experience in service coordination

Detail-oriented mindset

Job description

Keep Fleets Running. Keep Customers Moving.

At M.E.S.O. Inc., we pride ourselves on being the go‑to partner for construction and industrial companies that rely on safe, dependable equipment. From mobile service and repair to rentals and fleet support, our mission is simple: keep our customers moving forward.

We’re looking for a Fleet Service Coordinator to join our growing team. In this role, you’ll be the central hub that keeps our service operations running smoothly. If you thrive in a fast‑paced environment, enjoy problem‑solving, and love working with people, this is your opportunity to make a direct impact on our customers’ success.

What you’ll do

• Own the schedule – manage and coordinate daily schedules for our mobile service technicians.
• Support the field – process parts requests and ensure technicians have what they need to get the job done right.
• Keep customers informed – provide clear updates on timelines, lead‑times, and service expectations.
• Maintain accuracy – update customer databases with current information and service details.
• Bridge communication – serve as the link between customers, technicians, and department managers.
• Support accounting – provide accurate maintenance contract billing information and prepare service invoices.

What we’re looking for

• Strong organizational skills with the ability to balance multiple priorities.
• Excellent communication skills – clear, professional, and customer‑focused.
• Experience in service coordination, dispatch, or customer support within the equipment, trucking, or fleet service industry (preferred).
• A team player who thrives in a collaborative, fast‑moving environment.
• Detail‑oriented mindset with a commitment to accuracy in scheduling, billing, and documentation.

Benefits

• Health, Dental, Vision & Life Insurance
• 401K Retirement Plan & Matching
• Health Savings Account
• Paid Time Off

USD $24.00 - $30.00 /Hr.