Strategic SaaS Account Manager – Grow ARR & Retention

Causeway Technologies Limited; Birkenhead; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading software provider in the UK is looking for an Account Manager to manage and grow recurring revenue from existing customers. This role involves building strong relationships, achieving retention targets, and identifying up-sell opportunities. The ideal candidate will have proven experience in account management within a SaaS company and strong negotiation skills. This position offers hybrid working and a comprehensive set of benefits.

Benefits

25 days annual leave + public holidays

4% matched pension

Income protection and life assurance

Access to an award-winning benefits platform

Private Medical Insurance

Paid study leave + volunteering days

Car Scheme

Qualifications

• Manage growing revenue from existing accounts in a SaaS environment.
• Achieve revenue retention and up-sell targets.
• Build relationships with senior stakeholders.

Responsibilities

• Drive revenue retention through customer satisfaction.
• Identify up-sell opportunities within existing accounts.
• Conduct regular strategic business reviews.

Skills

Proven experience managing accounts

Strong track record in revenue retention

Ability to build relationships

Negotiation skills

Strong verbal and written communication

Education

Degree-level education or equivalent

Tools

CRM systems

Job description

A leading software provider in the UK is looking for an Account Manager to manage and grow recurring revenue from existing customers. This role involves building strong relationships, achieving retention targets, and identifying up-sell opportunities. The ideal candidate will have proven experience in account management within a SaaS company and strong negotiation skills. This position offers hybrid working and a comprehensive set of benefits.