Remote SMB Growth & Account Manager

Block, Inc.; Remote; GBP 40,000 - 60,000; Full time

Job summary

A payment solutions company based in Manchester is seeking an SMB Account Manager to enhance customer relationships and drive sales growth. This remote position requires 2-3 years of sales or account management experience, excellent organizational and communication skills, and a passion for helping small and medium businesses succeed. The successful candidate will manage a valuable customer base while collaborating with various teams to ensure optimal client experiences.

Benefits

Remote work

Medical insurance

Flexible time off

Retirement savings plans

Modern family planning

Qualifications

• 2 - 3 years experience in Sales/Account Management or a related field.
• Experience discovering and closing sales opportunities and building client relationships.
• Strong interest in business operations and strategy.

Responsibilities

• Be responsible for growing and retaining a multi‑million dollar GPV customer base.
• Understand customer needs to help achieve their business goals.
• Cross sell and upsell products and features.

Skills

Sales/Account Management experience

Client relationship building

Pipeline management

Organizational abilities

Analytical skills

Communication skills

Knowledge of new technologies

Education

BA/BS or relevant experience

Tools

Salesforce

Job description

A payment solutions company based in Manchester is seeking an SMB Account Manager to enhance customer relationships and drive sales growth. This remote position requires 2-3 years of sales or account management experience, excellent organizational and communication skills, and a passion for helping small and medium businesses succeed. The successful candidate will manage a valuable customer base while collaborating with various teams to ensure optimal client experiences.