Strategic Crypto Payments Relationship Manager

Paysafe; City of London; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

A leading payments platform is seeking a Relationship Manager for their Crypto Team in London. This role focuses on managing client relationships, ensuring satisfaction, and supporting operational excellence. The ideal candidate has at least 4 years of client management experience in payments and is comfortable collaborating with various stakeholders. A hybrid working model allows flexibility in working arrangements.

Benefits

Flexible working hours

Enhanced paid family policies

Private health insurance

Four paid charity days

Qualifications

• Minimum 4 years’ experience in payments or client management.
• Familiarity with Risk, Compliance, AML/KYC principles.
• Ability to travel for client meetings.

Responsibilities

• Manage a portfolio of Paysafe Crypto clients.
• Ensure client satisfaction and strategic engagement.
• Collaborate with internal teams to support merchants.

Skills

Client management experience

Fluent communication

Strong customer focus

Strategic thinking

Proficiency in Microsoft Office

Ability to produce reports

Tools

CRM systems

Job description

A leading payments platform is seeking a Relationship Manager for their Crypto Team in London. This role focuses on managing client relationships, ensuring satisfaction, and supporting operational excellence. The ideal candidate has at least 4 years of client management experience in payments and is comfortable collaborating with various stakeholders. A hybrid working model allows flexibility in working arrangements.