Customer Service Lead - 12 Month Contract

Amphenol Corporation; Whitstable; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading interconnect specialist company in Whitstable is seeking a Customer Service Coordinator for a 12-month fixed-term contract. The role is integral in managing customer requests, processing orders, and delivering excellent customer service. Ideal candidates will have strong communication skills, proficiency in Microsoft Office, and a passion for customer satisfaction. Benefits include life assurance, employee assistance program, and more.

Benefits

Life Assurance

Employee Assistance Programme

Company Sick Pay

Cycle to Work Scheme

Subsidised Restaurant facility

Free onsite parking

Qualifications

• Experience managing customer enquiries and order processes.
• Ability to build relationships with internal and external customers.
• Proficiency in handling customer complaints and inquiries.

Responsibilities

• Process customer orders and quotations to ensure timely delivery.
• Establish and maintain strong customer relationships.
• Provide proactive communication to customers during order life cycles.

Skills

Customer Service

Communication

PC literacy

Education

GCSE or equivalent in English and Maths, Grade C or above

Tools

Microsoft Office

Job description

A leading interconnect specialist company in Whitstable is seeking a Customer Service Coordinator for a 12-month fixed-term contract. The role is integral in managing customer requests, processing orders, and delivering excellent customer service. Ideal candidates will have strong communication skills, proficiency in Microsoft Office, and a passion for customer satisfaction. Benefits include life assurance, employee assistance program, and more.