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Retail Customer Service Associate — Sports & Promotions
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Retail Customer Service Associate — Sports & Promotions
Job summary
A leading bookmaker in the UK seeks passionate individuals for the Assistant Sales Manager role in Manchester. In this position, you will enhance customers’ betting experiences by processing bets, addressing queries, and promoting key events. The ideal candidate will possess outstanding customer service skills, have a passion for sports and be eager to learn. Full and part-time opportunities available, with benefits including bonuses, pension contributions, and mental health support within the company.
Benefits
Qualifications
- Be 18+ and have the right to work in the UK.
- Must be able to work evenings, weekends, and public holidays.
Responsibilities
- Processing customers’ bets in a timely and attentive manner.
- Attending to all customer queries quickly and knowledgeably.
- Engaging customers with expert knowledge of products and promotions.
- Supporting key promotional events throughout the sporting calendar.
- Maintaining a well-presented environment for customers.
- Handling cash transactions with care and accuracy.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.