Customer Service Advisor - 12-month...

In Cork; City of Edinburgh; On-site; GBP 27,000; Full time

Job summary

A marketing firm in Edinburgh is looking for a creative and driven Marketing Executive for a 12-month fixed-term contract. This role involves developing marketing strategies, creating engaging content, and managing social media channels. The ideal candidate should have experience in B2B marketing and be proficient with Adobe Creative Cloud and CRM tools. This opportunity offers a chance to enhance marketing skills in a dynamic environment.

Qualifications

• Experience in developing and executing marketing campaigns.
• Ability to create and proofread marketing copy.
• Strong organisational skills and ability to work to tight deadlines.

Responsibilities

• Develop and execute marketing campaigns across digital and print channels.
• Create and proofread marketing content including social media posts and brochures.
• Monitor and report on campaign performance and ROI.

Skills

Experience with social media platforms and B2B marketing

Proficiency in Adobe Creative Cloud

Strong attention to detail

Excellent communication skills

Ability to manage multiple tasks

Experience with CRM tools

Familiarity with Adobe Express

Tools

Adobe Creative Cloud

Video editing software

Job description

Marketing Executive (12 Month FTC)

Location: West Edinburgh (fully office based)
Salary: £26,228 per annum
Contract: Fixed Term (12 months)
Start Date: January 2026
Hours: Monday to Friday, 8:45 am – 4:45 pm

About the Role
We are seeking a creative and driven Marketing Executive to join our client's team on a 12‑month fixed‑term contract. This is an exciting opportunity for someone who is passionate about marketing and design, with a strong eye for detail and a flair for creativity.

In this role, you will be responsible for developing and implementing marketing strategies, creating engaging content, and managing social media channels. You'll also design and produce marketing materials, ensuring brand consistency across all platforms.

• Develop and execute marketing campaigns across digital and print channels
• Create and proofread marketing copy for various platforms
• Design and produce marketing content including social media posts, brochures, and presentations
• Monitor and report on campaign performance and ROI
• Conduct market research and competitor analysis
• Manage relationships with internal teams and external agencies
• Maintain and update customer databases

• Experience with social media platforms and B2B marketing
• Proficiency in Adobe Creative Cloud (InDesign, Illustrator, Acrobat Pro) and video editing software
• Strong attention to detail and excellent organisational skills
• Ability to work to tight deadlines and manage multiple tasks
• Excellent communication and collaboration skills
• Self‑motivated with problem‑solving abilities
• Experience with CRM tools (e.g., Salesforce)
• Familiarity with Adobe Express

Why Apply?
This is a fantastic opportunity to gain hands‑on experience in a dynamic environment, working on varied projects that will enhance your marketing and design skills.

Office Angels is an equal opportunities employer. To apply, please send your CV and cover letter to the contact details on the job posting. Only shortlisted candidates will be contacted.

Customer Service Representative – Edinburgh City Centre

Job Title: Customer Service Representative
Location: Edinburgh City Centre
Hours: Monday – Friday, 7‑hour shifts between 8 am – 6 pm
Hybrid Working: 3 days per week home working after training
Contract: Temporary – 12 months
Start Date: January 2026

As a Customer Service Representative, you'll handle complex enquiries mainly by phone. You'll need experience of speaking to customers and a compassion and a desire to do the right thing for them. An 8‑week training programme will teach you all you need to know about the wide range of products and services you will support customers. From there you will have the freedom to work 3 days a week from home, with ongoing support and development to allow you develop in your role.

Your responsibilities will include:

• Provide first‑class service to customers by acting as a first point of contact for any queries or requests by phone
• Strive to resolve queries at the first point of contact, from password resets to more in‑depth statement queries
• Handing requests for information or changes to details quickly and securely
• Ensure all information is recorded efficiently and accurately
• Deal with situations with care and empathy
• Put the customer first at every opportunity
• Work from home 3 days per week
• Prime location in Edinburgh
• Close to public transport links
• First‑class support and training for all colleagues
• Opportunity for growth within the company
• Weekly pay
• Online payslips
• Dedicated aftercare team
• Annual leave allowance of 31 days per year
• Employee Assistance Programme
• Access to Able Futures
• Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more
• Smart Spending App

We are committed to fostering an inclusive and diverse workplace and welcome applications from under‑represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request.

Customer Service Advisor – Edinburgh (Full‑time)

Salary: £25,000
Hours: Monday – Friday, 9:00 AM – 5:00 PM
Contract: Full‑time, Permanent
Start Date: January

What You'll Do
Answer inbound calls and assist customers with a wide range of queries
Provide clear, accurate information and resolve issues promptly
Maintain detailed records of customer interactions using internal systems
Work collaboratively with colleagues to ensure a seamless customer experience

What We're Looking For
Previous experience in a customer service role (phone‑based preferred)
Strong communication and listening skills
Ability to work in a fast‑paced environment while maintaining attention to detail
A positive, professional approach to customer care

Benefits
Competitive salary of £25,000
Monday – Friday schedule – no weekends!
Amazing benefits package
Full training and ongoing development opportunities
Supportive team environment

Applications are open online. This role is suitable only if you are based in Edinburgh or can commute to Princes Exchange.

Dutch Speaking Customer Service Advisor – Edinburgh

Salary: £25,800 per year
Employment Type: Full Time, Permanent

Fluent in Dutch? Love solving problems and making people smile? This is your chance to turn your talent into a career you'll love. Join a global leader and become the friendly voice that makes every customer interaction feel effortless.

What You'll Do
• Be the Hero: Manage customer accounts and keep everything on track.
• Stay Cool: Handle high‑volume calls without breaking a sweat.
• Build Bridges: Connect with carriers and customers like a pro.
• Deliver the Wow: Go above and beyond to make customers happy.
• Solve Puzzles: Tackle challenges head‑on and find smart solutions.
• Make It Happen: