Dispensing Optician: Lead Customer Care & Growth Path

Specsavers; Leicester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retailer in Liffey Valley is seeking a skilled Dispensing Optician to join their team. In this role, you'll provide outstanding customer service while managing aftersales and quality handovers with Optometrists. The ideal candidate is a qualified and registered Dispensing Optician, ready to engage with the community and contribute to building a loyal customer base. Enjoy a competitive salary, performance-based bonuses, and exceptional professional development opportunities.

Benefits

Performance-based bonus scheme

Pension contribution

Clinical and professional development opportunities

Access to cutting-edge clinical technology

Qualifications

• Must be a qualified and registered Dispensing Optician.
• Ability to provide excellent customer service at all times.
• Experience with managing customer complaints and problem solving.

Responsibilities

• Provide good levels of customer service to customers.
• Liaise with Optometrists for quality handover.
• Manage aftersales service including complaints.

Skills

Clinical judgment

Customer service

Problem solving

Education

Qualified and registered Dispensing Optician

Job description

A leading optical retailer in Liffey Valley is seeking a skilled Dispensing Optician to join their team. In this role, you'll provide outstanding customer service while managing aftersales and quality handovers with Optometrists. The ideal candidate is a qualified and registered Dispensing Optician, ready to engage with the community and contribute to building a loyal customer base. Enjoy a competitive salary, performance-based bonuses, and exceptional professional development opportunities.