Contact Center Manager jobs in United Kingdom
Customer Service Advisor | Mon-Fri, Training & Growth
PHS Group plc
Security and Customer Service Officer - Queensgate Shopping Centre Operations Queensgate Shop[...]
Savills Plc
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Nottingham College
SaaS Customer Support Specialist — First-Contact Resolution
PA2 Assist
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Entrepreneur First
Service Advisor: Elevate Customer Care & Vehicle Experience
Swansway Garages Limited
Senior Client Partner — Digital Transformation & AI Growth
Storm ID Ltd
Customer Service Advisor – NHS Support, Mon-Fri, 9–5
GXO Logistics, Inc.
Independent Living Assistant | Hybrid Admin & Customer Care
Inside Housing Management
Energy Customer Experience Specialist
Job summary
A leading energy distribution firm seeks a Customer Experience Advisor in Leicester. You will be the first point of contact for customers, managing inquiries through various channels and ensuring excellent service. Ideal candidates possess strong communication skills, resilience, and a customer-focused mindset. The role offers a competitive salary, hybrid working patterns, and opportunities for career development. An ASAP start is intended by 5th January 2026.
Benefits
Responsibilities
- Communicate clearly with customers via phone, email, and web chat.
- Take ownership of queries and work with internal teams to resolve issues.
- Investigate problems and ensure successful outcomes.
- Handle a variety of customer queries, including deliveries and pricing.
- Negotiate with customers when necessary.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.