Customer Service Advisor | Mon-Fri, Training & Growth

PHS Group plc; Woolwich; On-site; GBP 26,000; Full time

Job summary

A market leader in washroom hygiene is seeking a Customer Services Advisor in Woolwich. This full-time role (40 hours per week) is focused on providing exceptional service to clients and supporting internal teams. Successful candidates will have experience in customer service, strong communication skills, and proficiency in Microsoft Office. The role offers a salary of £26,000 per annum, training opportunities, and excellent employee benefits including 23 days holiday and employee discounts.

Benefits

23 days holiday plus bank holidays

Accredited training opportunities

Employee discounts with major retailers

Free parking onsite

Life assurance

Pension scheme

Qualifications

• Previous experience in a customer service environment or phone support.
• Excellent communication and interpersonal skills.
• Self-motivated with the ability to work independently.

Responsibilities

• Handle inbound calls and build strong rapport with business customers.
• Resolve issues quickly and effectively, ensuring customers feel valued.
• Provide administrative support to sales, operations, and finance teams.

Skills

Customer service skills

Communication skills

Microsoft Outlook proficiency

Microsoft Excel proficiency

Job description

A market leader in washroom hygiene is seeking a Customer Services Advisor in Woolwich. This full-time role (40 hours per week) is focused on providing exceptional service to clients and supporting internal teams. Successful candidates will have experience in customer service, strong communication skills, and proficiency in Microsoft Office. The role offers a salary of £26,000 per annum, training opportunities, and excellent employee benefits including 23 days holiday and employee discounts.