Customer Service Manager jobs in United Kingdom
Ticket Support Manager - Lexus Eastbourne Open and Lexus Ilkley Open
Lawn Tennis Association
AV Team Leader
Portico Corporate Reception Management Ltd
Floor Manager (Coach): Lead Team & Elevate Service
Nike
Discover more opportunities than anywhere else. Find more jobs nowConference & Events Floor Manager
Hilton Worldwide, Inc.
After School Club Childcare Supervisor - Fast Track Manager Training Programme, Aldershot, Hampshire
KOOSA Kids Ltd
Night Shift Supervisor
CARTERS Building Supplies Limited
Connect with headhunters to apply for similar jobsRetail Team Lead (32-Hour Temp Store Manager)
Seasalt Limited
Automotive Bodyshop Manager - Lead Team & Drive Results
Arnold Clark Group
Store Team Leader: Drive Sales & Customer Experience
Matalan
Hotel Manager: Lead Team, Flexible Hours & Guest Experience
Travelodge
Evening Duty Manager - Lead Team & Great Perks
Consortium of Lesbian, Gay, Bisexual and Transgender Voluntary and Community Organisations Limited
Retail Supervisor: Lead Team & Grow Your Career
Toolstation Ltd
Starbucks Shift Supervisor
Job summary
A well-known food service company is seeking a Shift Supervisor for their Starbucks location in Frome, UK. In this role, you will oversee the daily operations, supervise staff, and ensure excellent customer service while maintaining product quality. Candidates should be ready to step into a leadership role, preferably with supervisory experience, and help drive the team's success. This position includes various employee benefits and a bonus scheme for high performance.
Benefits
Qualifications
- Previous supervisory experience is preferred.
- Experience in hospitality or retail is valued.
- Ability to lead a team and make business decisions.
Responsibilities
- Supervise and motivate staff to ensure duties are completed.
- Assist with stock control, banking, and administration.
- Engage in food preparation and ensure health safety compliance.
- Provide cover during busy periods or staff absences.
Skills
Looking for Your Next Leadership Opportunity? Become a Shift Supervisor at Starbucks!
Are you ready to ensure our products are fresh, tasty, and always available while delivering excellent service? You'll work closely with the Store Manager, making beverages, maintaining presentation, and supervising colleagues to ensure tasks are completed efficiently. In the Store Manager's absence, you'll take charge of shifts and make business decisions, all while leading and motivating the team to reach their goals.
To express our gratitude for your hard work, we offer a variety of benefits for you to enjoy.
- 30% EG Starbucks Discount on food, drinks, and merchandise!
- Employee Assistance Program.
- Quarterly Bonus Incentive — work hard and reap the rewards!
- Compassionate Leave for times that matter.
- Free Beverage on Shift.
- EG Cares Benefits & Rewards Platform — Enjoy savings on retail, food, home, garden, electronics, and more!
- Life Assurance.
- Recognition Rewards to celebrate your achievements!
- Learning & Development.
- Work Anniversary Awards to mark your milestones.
- Access to the Learning Hub, featuring the world's largest online course library!
- Supervise, delegate tasks, and motivate colleagues to ensure timely completion of duties, while assisting with training and development.
- Promote a welcoming team environment, ensuring excellent customer service and up‑selling products.
- Assist the Store Manager with stock control, ordering, banking, and administration, while keeping accurate records of stock and wastage.
- Actively participate in food preparation, ensuring compliance with Food Safety and Health & Safety policies, and maintaining clean waste storage.
- Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
- Lead by example, ensuring colleagues adhere to uniform regulations, and provide cover during busy periods or absences.
- Prepare coffee, food and other beverages in line with formula standards.
Bonus Scheme: Quarterly Bonus Incentive!
Are you ready to take the next step in your career? While supervisory experience is preferred, if you've worked in hospitality or retail and feel prepared to move into a leadership role, we encourage you to apply. This is your chance to step up, lead a team, and make an impact.
Apply today to start your fantastic career as our Starbucks Shift Supervisor! To apply please email a copy of your CV to applications@eg.group with the reference ‘Starbucks Shift Supervisor - Beckington - 116084’
Company: EG Group
*Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace*
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.