AV Team Leader

Portico Corporate Reception Management Ltd; City of Edinburgh; On-site; GBP 33,000; Full time

Job summary

A leading corporate reception management firm based in Edinburgh is seeking an AV Team Leader. In this role, you will lead a small team to ensure the smooth running of audio-visual equipment and support events within a corporate setting. The ideal candidate will have strong customer service skills and previous leadership experience, along with a passion for technology. This full-time position offers a competitive salary of £32,130 and excellent benefits including holiday allowance and pension contributions.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Previous experience leading a small team is essential.
• Knowledge of audio-visual equipment and services is required.
• Experience in a corporate setting preferred.

Responsibilities

• Lead and coordinate a team of 2 AV Technicians.
• Ensure smooth running of AV equipment for events.
• Work with the events team to understand client requirements.

Skills

Customer focused

Knowledge of audio-visual equipment

Leadership

5* customer service experience

Job description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in theircareers.

We are currently on the lookout for a tech-savvy and polished AV Team Leader, based in the corporate offices of a world renown bank.

As a vital part of the wider FOH team, the AV team are there to ensure the smooth running of the day-to-day operation delivery, ensuring all AV equipment is in working order, with a key focus on delivering and supporting events in the client's purpose built Business School Auditorium, as well as 4 large event spaces/meeting Rooms in our main building.

The AV Team Leader will be responsible for leading, developing and coordinating a team of 2 AV Technicians whose work involves everything from small meeting room support for Zoom calls to leading the larger events in the business school. You will work with the events team as AV Lead and meet clients to understand their requirements, ensuring their events/meetings run smoothly from the AV side.

You have the chance to mix your passion for technology with your passion for people by providing AV & logistical support to the business, with a 5* service standard behind everything you do!

Hours: 40 hours per week, shifts from Mon-Fri
Salary: £32,130

The successful candidate will be a customer focused person, with previous experience of leading a small team. Knowledge of audio-visual equipment and services is essential, preferably in a corporate setting.

Experience in a 5* customer service environment will give you a head start. If you are looking for the next step in your leadership career, feel free to reach out and apply for the chance to discuss this with a hiring manager.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.