Arcade Operations Lead - Team & Guest Experience

Inspired Gaming Group; Gristhorpe; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading gaming and entertainment company in Gristhorpe is seeking an Assistant Arcade Manager. The successful candidate will support the Arcade Manager in daily operations, oversee team schedules, and ensure outstanding customer service. Responsibilities include managing cash securely and assisting with recruitment. The role offers 33 days of annual leave and a birthday off. Weekend and evening work will be required. Join a dynamic team dedicated to providing excellent experiences to customers.

Benefits

33 days annual leave including bank holidays

Birthday Leave

Recommend a friend scheme

Recognition scheme

Wellbeing initiatives

Enhanced family friendly policies

Qualifications

• Experience in management/leadership roles is preferred.
• Ability to handle customer queries professionally.
• Basic accounting skills for handling cash securely.

Responsibilities

• Oversee the team and daily operations of the arcade.
• Organise team schedules and manage holidays/sick leave.
• Support recruitment and training of new team members.
• Guarantee high standards of customer service.

Skills

Positive can-do attitude

Excellent communication skills

Job description

A leading gaming and entertainment company in Gristhorpe is seeking an Assistant Arcade Manager. The successful candidate will support the Arcade Manager in daily operations, oversee team schedules, and ensure outstanding customer service. Responsibilities include managing cash securely and assisting with recruitment. The role offers 33 days of annual leave and a birthday off. Weekend and evening work will be required. Join a dynamic team dedicated to providing excellent experiences to customers.