Customer Service Assistant jobs in United Kingdom

London, United Kingdom

We believe the world has changed. We see businesses using more kinds of software, not less, that all needs to work together. To help our customers grow better in this environment, HubSpot is evolving from an “all-in-one” suite into an “all-on-one” platform.

HubSpot is a set of tools that supports a companies customer facing teams including Marketing, Sales and Service helping them to optimize each stage of the buyer’s journey and grow their business.

HubSpot’s flywheel philosophy uses the momentum of happy customers to drive referrals and repeat sales for our customers. We’ve also invested in an integrations ecosystem that helps customers do more with HubSpot and creates real value for people who adopt our suite of software.

As an Account Executive at HubSpot, you will leverage both inbound and outbound selling strategies to identify and close new business opportunities. You will play a crucial role in helping clients enhance their operations and growth using the HubSpot software.

• You employ outbound sales methodologies including prospecting, cold calling, and networking to reach potential clients and build a robust pipeline.
• You utilise inbound selling strategies to benefit from inbound leads and collaborate effectively with Business Development Representatives to research prospects and develop targeted outreach strategies.
• You deliver compelling online demos of the HubSpot software to showcase its features and successfully communicate the HubSpot value proposition.
• You drive the entire sales process from initial contact to closing, ensuring a seamless onboarding experience for new clients.
• You target and engage primarily with small and mid-sized businesses, understanding their unique needs and positioning HubSpot solutions for maximum impact.
• You maintain accurate records of sales activities and customer interactions in the HubSpot CRM system.

In this role, you will get to:

• Quickly identify challenges that our prospective customers face and discover the best inbound marketing solutions for their business
• Consistently close new business at or above quota level
• Nurture relationships with highly qualified opportunities at mid-sized companies
• Build relationships with prospects and internal stakeholders to grow new business
• Work collaboratively with HubSpot\'s marketing and technology departments to evolve our sales strategy when new features and products are introduced
• Help shape the future of HubSpot\'s mission with your perspectives, ideas, and skills

• 3-4 years of ClosingSalesexperience
• Fluency in English. Arabic would be a plus
• Experience in the Middle East market
• Unmatched consultative selling and closing skills
• Accurate forecasting and pipeline management
• Track record of being a high performer (e.g. over quota, President\'s Club)
• A sharp focus on your goals and a strong approach for achieving them

Top performers in the Account Executive position usually have:

• Strong communication, time management and adaptability in order to be set up for success remotely
• Experience working in a high-growth, "scale up" environment
• Passion for helping businesses grow and curiosity about the tech industry
• Humility and enthusiasm in their work

• Generous remuneration and stock units
• Interactive employee training and onboarding
• An education allowance up to €4,000 per annum
• Pension
• Health Insurance
• Life Assurance (x4 times your annual salary)
• Long term illness cover
• 25 days holidays
• An additional "week of rest" at the beginning of August for all EMEA employees
• On-site gym and fitness workshops
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

Learn more here!

Please note: This is a role that we hire on an ongoing basis throughout the year. If you choose to apply for this role, your information will be reviewed by our recruiting team and we will reach out to you if your background matches an opening at this time or in the future.

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot\'s Career Diversitypagehere .

India Applicants: link to HubSpot India\'s equal opportunity policy here .

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot\'s connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot\'s Recruiting Privacy Notice for details on data processing and your rights.

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Voluntary Equal Opportunity Employment

HubSpot, Inc. is an equal opportunity employer. As a federal contractor, we take affirmative action to ensure equal opportunity and all candidates are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics.

To assist HubSpot in its commitments and compliance with federal and state record keeping, reporting and other legal requirements, you are invited to provide the following information. In accordance with applicable law, we may also use the information in an aggregated, anonymous form to help us improve diversity at HubSpot.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or affect your candidacy in any way. Any information that you do provide will be recorded and maintained in a confidential file.

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Are you fluent in Arabic and English?

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