Manager Director jobs in United Kingdom

Job summary

A leading automotive service provider is looking for a Customer Service Representative in Tunbridge Wells. You'll manage inbound calls, resolve customer queries, and handle vehicle damage claims. This role requires strong problem-solving skills, the ability to maintain composure in high-pressure situations, and a commitment to exceptional customer service. With 25 days of annual leave, free breakdown membership, and a supportive team environment, this position offers a fantastic opportunity for growth and development.

Benefits

Qualifications

• Ability to make logical decisions quickly and efficiently.
• Curiosity and inquisitiveness for learning new information.
• Proactive approach with pride in ownership of work.
• Ability to maintain composure under pressure.

Responsibilities

• Take inbound customer calls and resolve queries.
• Handle customer vehicle damage claims effectively.
• Use detailed scripts to gather necessary information.
• Maintain knowledge of products and services.