Airport Duty Manager: Lead Safety & On-Time Service

Jet2careers; Bournemouth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading airline company is seeking a Duty Manager at Bournemouth Airport. The successful candidate will oversee operational teams, ensuring safety and providing excellent customer service. Responsibilities include achieving 'On Time Performance' targets and developing management teams. Ideal candidates will have a proven track record in airport operations and people management, alongside flexibility for a shift-based schedule. This position offers competitive salary and numerous employee benefits.

Benefits

Excellent salary with annual pay review

Contributory pension scheme

Duty management bonus scheme

34 days holiday entitlement

3 x salary life assurance

Colleague discounts on holidays

Cycle to Work Scheme

Access to Mental Health First Aiders

Qualifications

• Proven experience in a fast-paced, customer-facing airport environment.
• Demonstrated ability to manage people and ensure high standards of service.
• Experience building relationships with service providers and stakeholders.

Responsibilities

• Lead Front of House operational teams and achieve 'On Time Performance' targets.
• Support and lead teams to exceed Jet2.com standards.
• Ensure compliance with safety regulations and resource allocation.
• Develop and manage Passenger Service Supervisors and Station Controller teams.

Skills

Customer service excellence

People management

Operational flexibility

Safety compliance

Job description

A leading airline company is seeking a Duty Manager at Bournemouth Airport. The successful candidate will oversee operational teams, ensuring safety and providing excellent customer service. Responsibilities include achieving 'On Time Performance' targets and developing management teams. Ideal candidates will have a proven track record in airport operations and people management, alongside flexibility for a shift-based schedule. This position offers competitive salary and numerous employee benefits.