Service Manager jobs in United Kingdom
Service Delivery Manager
Job summary
Join a dynamic team as a Short-term Customer Happiness Advisor at a leading wine company in Norwich. You will play a crucial role in ensuring customer satisfaction and engagement, working directly with clients to address their needs and enhance their experience with our products. This position is perfect for those who are passionate about customer service and eager to make a difference.
Qualifications
- Passion for customer happiness and making a difference.
- Ability to work on-site and engage with customers effectively.
Responsibilities
- Assist customers with inquiries and ensure satisfaction.
- Provide support and solutions to enhance customer experience.
Skills
At Naked, we find the world’s best winemakers and give them the backing they need to make the best wines they’ve ever made. Then we connect them directly with our Angels so that they can enjoy world-class wine, made just for them, at fair prices. Naked Wines started in the UK in 2008 and by 2012 had launched in the US and Australia. Currently, we are connecting 867,000 Angels to 670 winemakers across 24 countries.
Our winemakers get to sell all of their wines, and make a living. We make the same margins as everyone else, and have a lot of fun along the way. You can be sure that all our wines have been lovingly made by a talented winemaker and stripped of all the costs that add nothing to the flavor or quality of the juice in the bottle. Our winemakers range from the young guns making a name for themselves to those who have risen to the top of their profession but have never had the chance to put their own name on a bottle before.
Katie Jones, whose business faced ruin after vandals struck her winery in the south of France, was rescued by 2,500 Angels
Carmen Stevens, South Africa's first black female to graduate in winemaking, had her life turned around in 5 hours by 2,000 Angels
- Short-term Customer Happiness AdvisorPosted 6 days ago On-site Norwich, England, United Kingdom Commercial & Ops, Service & CHT, UK- Customer Happiness Team Temporary
- Wine Advisor Sales AgentPosted 21 days ago Remote California, United States Colorado, United States Kansas, United States Growth, Loyalty & Retention, US- Wine Advisors Full time
- Head of Inside Wine SalesPosted 22 days ago Hybrid Denver, Colorado, United States Sonoma, California, United States Growth, Loyalty & Retention, US- Wine Advisors Full time
- Head of Inside Wine SalesPosted 22 days ago Hybrid Norwich, England, United Kingdom Commercial & Ops Full time
- Wine Advisor (Uncapped Commission- Hybrid AUS)Posted 4 months ago Hybrid Manly, New South Wales, Australia AUS Naked, Growth-Sales, Wine Advisor Team (Aus) Full time
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.