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Entry-Level Mandarin FX Support Specialist
Job summary
A financial services company in London is seeking a Mandarin-speaking Customer Support Representative. This entry-level role involves providing exceptional support to Mandarin-speaking clients in the forex trading sector, assisting with inquiries, account management, and technical support. The ideal candidate will be fluent in Mandarin and possess strong communication and problem-solving skills. This full-time position offers a salary range between £26,000 and £27,000.
Benefits
Qualifications
- Fluency in Mandarin is essential; English proficiency is also required.
- Experience and knowledge of forex trading concepts is a plus.
- Strong problem-solving, analytical, and time-management skills.
Responsibilities
- Respond promptly and professionally to inquiries from Mandarin-speaking clients.
- Provide accurate information about forex trading platforms and services.
- Assist with account registration and onboarding for clients.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.