Sprinkler Service Engineer

Johnson Controls Inc.; Sunbury-on-Thames; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading global solutions provider is seeking a Sprinkler Service Engineer to service and maintain fire suppression systems. This role involves ensuring compliance and safety in various workplaces while building strong client relationships. Ideal candidates have experience with mechanical systems, problem-solving skills, and a full UK driving license. The position includes competitive salary, overtime, and various employee benefits, supporting both personal and professional growth.

Benefits

Competitive salary with overtime rates

Company van and fuel card

Comprehensive tool kit

25 days paid holiday

7% matched pension contributions

Employee assistance program

Discounts on products

Supportive team culture

Training opportunities

Qualifications

• Proven experience servicing mechanical fire suppression systems.
• Reliable, trustworthy, and self-motivated—able to work independently and in a team.
• Strong communication and relationship-building skills.
• Full UK driving licence.

Responsibilities

• Service and maintain industry-leading fire suppression systems.
• Ensure workplaces remain safe and compliant.
• Deliver against performance KPIs, including deficiency resolution.
• Provide expert fault-finding and customer support.
• Build strong client relationships and identify opportunities to add value.

Skills

Experience servicing mechanical fire suppression systems

Reliability and self-motivation

Communication and relationship-building skills

Job description

.**Sprinkler Service Engineer****Location: Field-Based, covering counties west of the M25 (Berkshire/Surrey/Buckinghamshire)**At Johnson Controls, we don’t just maintain systems—we create safer environments. Join our team and make a real difference every day.**What We Offer**We believe in rewarding your expertise and commitment:* Competitive salary with overtime rates and **door-to-door travel pay*** Call-out rota payments* Company van, fuel card, full PPE & comprehensive tool kit (iPad/phone/uniform)* 25 days paid holiday plus bank holidays* 7% matched pension contributions, free life assurance, and employee assistance program* Discounts on high-street brands and Johnson Controls security products* Cycle-to-work scheme* Extensive training and cross-skilling opportunities with world-class resources* Supportive, collaborative team culture with access to business resource groups* Long-term career development and progression opportunities**What You’ll Do**As a Field-Based Sprinkler Service Engineer, you’ll:* Service and maintain industry-leading fire suppression systems for our valued customers.* Ensure workplaces remain safe and compliant, supporting our **Zero Harm** culture.* Deliver against performance KPIs, including deficiency resolution and revenue targets.* Provide expert fault-finding, problem-solving, and customer support.* Build strong client relationships and identify opportunities to add value.**How You’ll Do It*** Test and maintain sprinkler systems (wet, dry, alternate, pre-action, deluge, foam) plus hose reels, hydrants, and water supplies.* Operate and flow-test diesel and electric pumps.* Ensure compliance with LPC/FM standards through accurate electronic reporting.* Deliver a first-class customer experience with professionalism and technical excellence.**What We’re Looking For****Essential:*** Proven experience servicing mechanical fire suppression systems* Reliable, trustworthy, and self-motivated—able to work independently and in a team* Strong communication and relationship-building skills* Full UK driving licence**Preferred:*** Basic computer skills (Word, Excel, PDF) for reporting**Make an Impact**This is more than a job—it’s a chance to protect communities, grow your skills, and be part of a team that values safety, innovation, and your career development.If you’re passionate about fire safety and delivering exceptional service, we’d love to hear from you. Apply today and take the next step in your career!#LI-NT1#LI-OnsiteYour buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet.At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.