Field Service Engineer - Road Machinery

Perconpro; Stirling; On-site; GBP 30,000 - 40,000; Full time

Job summary

A machinery services company is seeking a Field Service Engineer to deliver excellent service across Scotland. The ideal candidate will have a relevant engineering qualification and proven experience in repairing heavy construction machinery. You'll be responsible for servicing equipment, diagnosing issues, and ensuring customer satisfaction. This role offers competitive benefits, including a pension contribution and generous leave.

Benefits

5% employer pension contribution

25 days annual leave + bank holidays

Cycle to Work Scheme

Life assurance 4× annual salary

Healthshield Cashplan for all employees

Family-friendly policies

Company events

Qualifications

• Formal engineering qualification in Plant Maintenance, Agricultural / HGV mechanics or related discipline.
• Proven technical competence in the repair and maintenance of heavy construction plant.
• Strong problem-solving and diagnostic skills.

Responsibilities

• Service and repair construction machinery.
• Identify mechanical problems and offer guidance to customers.
• Complete reports and timesheets in real time.

Skills

Technical competence on diesel engines

Advanced diagnostic skills

Attention to detail

Communication skills

Education

Formal engineering qualification in Plant Maintenance or related discipline

Job description

Field Service Engineer - Road Machinery

Ing.-Büro per|con|pro Training and consulting for the project propelled economy

About the Role

We are looking for a Field Service Engineer to cover the central belt of Scotland. The focus of this role is to ensure we deliver a first class service to both internal and external customers, actively seek revenue opportunities, and discuss these with customers, Customer Support Representatives, and your Line Manager.

What You Will Be Doing

• Service and repair Dynapac Machinery, Volvo construction equipment or miscellaneous equipment.
• Identify mechanical problems using technical knowledge and computerized diagnostic equipment, offering guidance and advice to the customer.
• Carry out duties in a commercially focused way, seeking additional service revenue opportunities and promoting our aftermarket solutions.
• Work in line with quotations and time guides, highlighting to management where additional work may be required.
• Ensure software updates are installed as new versions are released.
• Complete tablet inputs, electronic reports and timesheets in real time providing comprehensive details of the work undertaken.
• Order parts for your work as necessary and return parts in a clean condition and at the time of job completion.
• Be able to work overtime as and when required and honour reasonable call‑out requests.
• Attend any relevant product or systems training courses.

Qualifications

Knowledge, Skills and Experience

• A formal engineering qualification in Plant Maintenance, Agricultural / HGV mechanics or related discipline (e.g., NVQ 3/C&G).
• Relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics and electrics.
• Advanced diagnostic and troubleshooting skills and comprehensive understanding of hydraulics, electrics and EATS.
• Ability to communicate efficiently with colleagues, management, and customers.
• Work with a cost‑conscious mindset to ensure maximum profitability.
• Strong problem‑solving and high level of diagnostic skills.
• Confidence using computer systems and Outlook.
• High levels of attention to detail.
• Conscientious in all aspects of the job.
• Highly responsible, reliable, honest and trustworthy.
• Ability to understand technical literature/systems.

Desirable

• Experience of welding and fabrication.

Benefits

• 5% employer pension contribution.
• 25 days annual leave + bank holidays.
• Cycle to Work Scheme.
• Life assurance 4× annual salary.
• Yulife Wellbeing app (discounts and vouchers).
• Financial/physical/mental health counselling and coaching sessions.
• Free will‑writing service.
• EAP, including 24/7 doctor access.
• Healthshield Cashplan for all employees.
• Family‑friendly policies
• Company events.