Entry-Level Mandarin FX Support Specialist

EC Markets Group; City of London; On-site; GBP 26,000 - 27,000; Full time

Job summary

A financial services company in London is seeking a Mandarin-speaking Customer Support Representative. This entry-level role involves providing exceptional support to Mandarin-speaking clients in the forex trading sector, assisting with inquiries, account management, and technical support. The ideal candidate will be fluent in Mandarin and possess strong communication and problem-solving skills. This full-time position offers a salary range between £26,000 and £27,000.

Benefits

Company events

Pension scheme

Flexitime

Qualifications

• Fluency in Mandarin is essential; English proficiency is also required.
• Experience and knowledge of forex trading concepts is a plus.
• Strong problem-solving, analytical, and time-management skills.

Responsibilities

• Respond promptly and professionally to inquiries from Mandarin-speaking clients.
• Provide accurate information about forex trading platforms and services.
• Assist with account registration and onboarding for clients.

Skills

Fluency in Mandarin

English proficiency

Communication skills

Problem-solving skills

Time management skills

Tech-savvy

Education

Recent graduates

Job description

A financial services company in London is seeking a Mandarin-speaking Customer Support Representative. This entry-level role involves providing exceptional support to Mandarin-speaking clients in the forex trading sector, assisting with inquiries, account management, and technical support. The ideal candidate will be fluent in Mandarin and possess strong communication and problem-solving skills. This full-time position offers a salary range between £26,000 and £27,000.