Field Service Engineer - Road Machinery
Ing.-Büro per|con|pro Training and consulting for the project propelled economy
About The Role
We are looking for a Field Service Engineer – Road Machinery who will be part of a team of engineers covering the central belt of Scotland. The focus of this role is to ensure we deliver a first‑class service to both internal and external customers, actively seek revenue opportunities and discuss them with customers, Customer Support Representatives and your line manager.
What You Will Be Doing
- Service and repair Dynapac machinery, Volvo construction equipment or miscellaneous equipment.
- Identify mechanical problems using technical knowledge and computerized diagnostic equipment, offering guidance and advice to the customer.
- Carry out duties in a commercially focused way, seeking additional service revenue opportunities and promoting our aftermarket solutions.
- Work in line with quotations and time guides, highlighting to management where additional work may be required.
- Ensure software updates are installed as new versions are released.
- Complete tablet inputs, electronic reports and timesheets in real time providing comprehensive details of the work undertaken.
- Order parts for your work as necessary and return parts in a clean condition at the time of job completion.
- Able to work overtime as and when required and honour reasonable call‑out requests.
- Attend any relevant product or systems training courses.
Requirements
- A formal engineering qualification in Plant Maintenance, Agricultural / HGV mechanics or related discipline (i.e. NVQ 3/C&G).
- Relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics and electrics.
- Advanced diagnostic and troubleshooting skills and comprehensive understanding of hydraulics, electrics and EATS.
- Ability to communicate efficiently with colleagues, management and customers.
- Work with a cost‑conscious mindset to ensure maximum profitability.
- Ability to problem‑solve and high level of diagnostic skills.
- Confident using computer systems and Outlook.
- High levels of attention to detail.
- Conscientious in all aspects of the job.
- Highly responsible, reliable, honest and trustworthy.
- Ability to understand technical literature/systems.
Desirable
- Experience of welding and fabrication.
Benefits
- 5 % Employer Pension contribution.
- 25 days annual leave + Bank Holidays.
- Cycle to Work Scheme.
- Life Assurance 4 × annual salary.
- Yulife Wellbeing App offering discounts and vouchers.
- Financial/Physical/Mental Health Counselling and Coaching sessions.
- Free Will writing service.
- EAP, which includes 24/7 Doctor access.
- Healthshield Cashplan for all employees.
- Family Friendly policies.
- Company events.
Seniority level
Employment type
Job function
Location: Glasgow, Scotland, United Kingdom
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