Customer Care Manager jobs in United Kingdom

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Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.

We are looking for a proactive and passionate Sales Account Manager to join Supermicro, a leading global provider of advanced server, storage, and networking solutions. You will manage customer accounts, drive sales through active prospecting, and develop strategic relationships with system integrators, VARs, and OEMs, ensuring exceptional customer service and successful order fulfillment. Ideal candidates should have excellent communication skills, strong problem-solving abilities, and preferably experience in server sales.

• Monitor and handle the assigned accounts to make sure to achieve the quote
• Develop / supervise customer service relationships with assigned accounts and prospects
• Monitor inventory, negotiate prices, enter and monitor order start to delivery. facilitate credit issues and after sales services
• Responsible for outbound cold calls and potential customers, e.g. System integrators, VARs, OEMs
• Qualify opportunities and follow up; create target lists for vertical markets
• Develop relationships, communicate product and market information
• Consistently achieve leads and quota

• Bachelor’s degree in Business, Engineering, or a related field is preferred but not essential
• Candidates should demonstrate exceptional organizational skills, an entrepreneurial mindset, and a proactive, positive attitude
• Experience in a server sales environment preferred
• Excellent communication (both oral and written) and interpersonal skills
• Excellent written and verbal communication skills across multiple disciplines and cultures
• Passionate for sales activities
• Excellent troubleshooting and problem-solving skills

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.