Customer Care Advisor jobs in United Kingdom

As a Sales Consultant in your localstore, your product knowledge and natural ability to engage with customers and advise them on Sleep wellness ™ will help them find the right sleep products for their needs, givingthem that perfect night’s sleep every night, with the help of our unique sleepPRO™ technology! We’ll offer you full training and support to do all this and to understand how we get things done in the right way – we want to set you up for success, so you can hit the ground running.

We want our stores to be a placeour teams can be proud of, so you and your teamwill need to get stuck in to help keep the store looking freshand keeping your store clean and tidy.

Our customers come in when they’re free to shop, so evenings, weekends and bank holidays are our peak trade hours. This is where you’ll have the opportunity to experience our fantastic, uncapped commission structure, so it’ll be essential for you to be available to work those hours. We understand that you have a life outside beds, so we’ll ensure that you get the days back you have worked over the weekend– but, there’s also overtime available at times.

We’re looking for Sales Consultants who take pride in great customer service, so you and your customers can rest easy in the knowledge that you’re driven to meet your targets in the best way – by giving them what they need for the best night’s sleep. This will take a ‘can do’ attitude, and the ability to adapt your approach to establish their needs and ensure that your service is the mint on the pillow of their shopping experience.

Ideally, you'll have worked in a customer facing role previously and have confident communication skills, being able to spot sales opportunities and be resilient and resourceful when you need to be, daring to try new things to help your store succeed.

This is why we believe it's only right that at bensons for beds you'll be welcome to bring your authentic self to work. Some of us like a sprung mattress, others are all about the memory foam, but at the end of the day we all want to feel comfortable, so we welcome all applications and treat them, and you with respect.

We know you’ll work hard to contribute your store’s performance, so as well as your base salary and OTE based on your target, there’s no upper limit to what you can earn beyond that. There’s also monthly store bonus potential when your store achieves its target! In addition, we offer:

• Up to 50% discount for all bensons colleagues
• Health and Wellbeing:*Medicash- cashback options for Health and Wellbeing services, Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics)

• Financial: Group Income Protection - for peace of mind if you’re off work long term due to illness,
• *Pension scheme – provided by Legal & General

• Leave:Annual leave buy & sell scheme – you can top up your holiday entitlement or sell unused days to suit you, *Enhanced maternity and adoption leave

• Your Career: Learning and development programmes to expand your knowledge and skills, access to internal opportunities to progress your career at Bensons for Beds
• Group Life Assurance* - 2x annual salary
• Annual leave: 28 days in year 1, rising each year of service

(*qualifying periods apply)