Senior Host

Peoplebank; Tottenham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A dynamic hospitality venue in Tottenham is seeking a Senior Host to create a welcoming atmosphere for guests. Key responsibilities include greeting guests, managing seating arrangements, and providing engaging information. Ideal candidates will have 2+ years of hospitality experience, knowledge of booking systems, and excellent communication skills. Join a vibrant team and enjoy benefits like meal discounts and referral bonuses.

Benefits

Refer a friend bonus

50% off food in our restaurants

Access to counselling services

Summer and Christmas team parties

Qualifications

• 2+ years of prior experience in a Host position.
• Strong working knowledge of reservation/booking systems.
• Excellent communication and interpersonal skills.
• Flexible availability, including evenings and weekends.

Responsibilities

• Greet guests with flair and enthusiasm.
• Manage seating arrangements creatively.
• Provide information about food partners and drink offerings.
• Help coordinate special events and promotions.

Skills

Hospitality experience

Outgoing personality

Excellent communication

Knowledge of booking systems

Ability to thrive in fast-paced environment

Tools

sevenRooms

TrippleSeat

OpenTable

Job description

Join Our Front of House Team - Bring The Energy, Set The Vibe, Welcome The World To Arcade!

Arcade is one of UK’s most ambitious and exciting hospitality projects! A dynamic playground where world-class chefs, bold culinary ideas, and vibrant guest experiences come together under one roof. As a brand incubator, we launch, operate, and scale original concepts that celebrate global cuisines and exceptional drink culture.

Whether you’re dreaming of crafting your own food concept, growing your skills from the ground up to management, or even launching your own business, we’re the place where your ideas can soar. With us, there’s no ceiling to you hitting your career goals and we’re here to help you make it happen!

About The Role

We’re looking for an experienced Senior Host to be the face of Arcade Tottenham Court Road (TCR). This is more than a front-of-house role! The successful candidate will be the spark that kicks off every guest’s experience. With your vibrant energy, magnetic personality, and natural flair for hospitality, you’ll create a buzzing, welcoming vibe from the moment guests walk through the door.

In this role as a Host you will

• Greet guests with flair and enthusiasm, making them feel like VIPs
• Manage seating arrangements with a dash of creativity and style
• Provide guests with engaging information about food partners and drink offerings
• Help coordinate special events and promotions, adding your unique touch
• Collaborate with team members to ensure a seamless guest experience

We'd love to hear from you if you

• Bring 2+ years of prior experience in a Host position (essential)
• Have strong working knowledge of reservation/booking systems i.e sevenRooms, TrippleSeat, OpenTable (essential)
• Are outgoing, energetic, and have a flair for the dramatic
• Bring excellent communication and interpersonal skills (essential)
• Have a passion for food and creating memorable experiences
• Bring an ability to thrive in a fast-paced environment
• Bring previous experience in hospitality
• Have flexible availability, including evenings and weekends

We are committed to building a diverse and inclusive team. We welcome applicants from all backgrounds.

Working at Arcade

Our teams are the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.

At Arcade, we’re more than just a restaurant group... We’re a collective of bold, diverse food and drink brands driven by creativity, collaboration, and a passion for hospitality. We believe in growing together, empowering our people, and creating opportunities to thrive across all areas of the business. Whether onsite, behind the scenes or head office, working at Arcade means being part of something exciting, fast-moving, and truly unique in the hospitality industry.

Benefits of being part of the team

• Refer a friend bonus
• Internal wage advance facility to instantly access the wages you’ve earned
• A restaurant recognition budget for Birthday goodies and career milestones
• 50% off food in our restaurants for you and your loved ones
• 50% off food in JKS restaurants within Arcade for you and your loved ones
• Access to counselling, remote GP/physio services, legal advice and more through
• Hospitality Action 24 hours a day, 365 days of the year
• Summer and Christmas team parties where we all down tools and have some fun!