Contact Center Manager jobs in United Kingdom
Helpdesk Customer Service Rep – Flexible/Remote
VINCI Facilities Limited
Strategic B2B Events Sales Manager — London (Hybrid)
Techoraco
Retail Customer Service Associate — Sports & Promotions
Betfred Group
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Crowcon Detection Instruments Ltd.
Customer Care - Sandbach Guaranteed Hours- Full Time
McDonald's
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Aviva Direct Ireland Limited
Customer Service Representative - Flex Consultancy
Canada Life Group
Customer Service Assistant NEW Eurest Posted today 13.06 per hour Liverpool Catering
Eurestfood
Service Admin & Customer Support Specialist
DAF Trucks UK
Optical Assistant: Dispensing & Customer Care
Specsavers
Client Services Associate — Career Launchpad
Third Bridge Group
Customer Care Assistant - Full Time - Ilminster
McDonald's
Customer Service Advisor - Fast, Friendly Order Support
Northampton Business Directory
Optical Assistant — Full-Time Dispensing & Customer Care
Specsavers
Finance Settlements & Customer Service Specialist
Northampton Business Directory
Customer Care Full Time - Hatfield, Doncaster Moto Services, Junction 5, M18
McDonald's
Helpdesk Customer Service Rep – Flexible/Remote
Job summary
A Facilities Management provider in Manchester is seeking a Customer Services Representative to join their Helpdesk team. This full-time role involves being the primary contact for clients reporting maintenance and repair issues across multiple sites. The ideal candidate will have proven customer service experience and strong communication skills. The position offers additional training, 26 days holiday plus bank holidays, and a generous pension contribution. Join a team committed to providing excellent service and enhancing the customer experience.
Benefits
Qualifications
- Proven experience in a customer service role.
- Exceptional written and verbal communication skills essential.
- Ability to maintain attention to detail in a fast-paced environment.
- Confident with IT systems for logging and tracking requests.
Responsibilities
- Serve as the first point of contact for customer issues via phone and email.
- Log and track maintenance and repair requests accurately.
- Coordinate repairs with internal teams and external contractors.
- Provide customers with regular updates on their requests.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.