Retail Customer Service Associate — Sports & Promotions

Betfred Group; Nottingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading bookmaker in Nottingham seeks an Assistant Sales Manager to enhance customer experiences and maintain a welcoming environment. You will process bets, engage with customers, and participate in promotional events. Ideal candidates will possess outstanding customer service skills and be eager to work flexible hours. Betfred values diversity and offers a structured training program to help you succeed in your role. Join this innovative team dedicated to responsible gambling.

Benefits

Bonuses and incentives

Monthly pension contributions

Enhanced maternity & paternity pay

Recognition scheme for long service

Financial wellbeing package

Mental health support services

Qualifications

• Be 18+ and have the right to work in the UK.
• Must be able to work evenings, weekends, and public holidays.
• An eagerness to learn and develop.

Responsibilities

• Process customers' bets in a timely manner.
• Engage with customers using expert knowledge of products.
• Maintain a well-presented environment.

Skills

Outstanding customer service skills

Engagement with customers

Passion for sports, betting and gaming

Job description

A leading bookmaker in Nottingham seeks an Assistant Sales Manager to enhance customer experiences and maintain a welcoming environment. You will process bets, engage with customers, and participate in promotional events. Ideal candidates will possess outstanding customer service skills and be eager to work flexible hours. Betfred values diversity and offers a structured training program to help you succeed in your role. Join this innovative team dedicated to responsible gambling.