Client Relationship Manager

Blackpool; Lancashire; On-site; GBP 30,000 - 45,000; Full time

Job summary

An educational institution in the UK is seeking a proactive Client Relationship Manager to join their C-TEC team. This fixed-term role focuses on engaging with businesses to develop strategic partnerships and support training solutions. The successful candidate will drive business engagement, promote training programs, and collaborate on curriculum development. Ideal for someone ready to make a meaningful impact on workforce development in the region. Apply now to be part of a passionate team.

Qualifications

• Experience in business engagement and relationship management.
• Understanding of training solutions in an educational or corporate setting.
• Strong communication and interpersonal skills.

Responsibilities

• Develop relations with employers and trade bodies.
• Promote training solutions including apprenticeships.
• Generate new business opportunities and improve outreach.
• Provide tailored guidance to align training needs.
• Collaborate to co-create relevant curriculum.
• Oversee program delivery and ensure quality standards.
• Maintain accurate employer records in the CRM.

Skills

Proactive business engagement

Relationship building

Networking

Consultative guidance

CRM management

Job description

The Role:

Blackpool and The Fylde College (B&FC) is seeking a proactive and driven Client Relationship Manager (Fixed Term) to join our dedicated C-TEC team. This is an exciting opportunity for someone who excels in engaging with businesses, building strategic partnerships, and supporting employers’ access to co‑created training solutions and our construction skills escalator across the North West.

Your Responsibilities Will Include:

As a key member of the C-TEC employer engagement team, you’ll play a vital role in driving business engagement and supporting workforce development. Your main responsibilities will include:

• Developing and maintaining strong relationships with employers, supplier networks, and trade bodies across the region.
• Promoting C-TEC’s full suite of training solutions, including apprenticeships, commercial programmes, and the construction skills escalator.
• Generating new business opportunities through proactive outreach, networking, events, and field visits.
• Supporting employers with tailored, consultative guidance – aligning training needs with C-TEC programmes and maximising return on investment.
• Collaborating with internal teams to co‑create industry‑relevant curriculum and bespoke training solutions that reflect workforce needs.
• Overseeing the launch and ongoing delivery of programmes to ensure alignment with employer expectations.
• Maintaining accurate and timely employer records via the CRM system.

Why Join Us?

At B&FC, you’ll join a passionate and forward‑thinking team dedicated to strengthening employer partnerships, enhancing skills development, and ensuring our training offer reflects real industry needs. You’ll make a meaningful impact on the region’s workforce while building your own expertise in a dynamic, supportive environment.

Are You Ready to Make an Impact? Apply Today!

We may close this vacancy early if we receive sufficient applications, so if this role excites you, please submit your application as soon as possible!