Inside Sales jobs in United Kingdom
Senior Transactional Customer Service Advisor — Hybrid
The Cumbria County Council
Senior Customer Service Advisor - Transactional - WMF2504i
The Cumbria County Council
Customer Service Assistant - Platform/Gates (LWS)
Govia Thameslink Railway
EV Tech Support Advisor – Customer Care & Sales
Automobile Association
Discover more opportunities than anywhere else. Find more jobs nowPart-Time Vending & Customer Care Assistant
Eurestfood
Greek Speaking Customer Advisor – Inbound Team | Trip.com Group (Edinburgh)
Trip Group
Connect with headhunters to apply for similar jobsCustomer Advisor – Market Harborough Banking
Nationwide Building Society
Customer Representative - Market Harborough
Nationwide Building Society
Head of Customer Care
Holland & Barrett
Customer Relations Specialist - 12-Month FTC | Hybrid
First Central Group
Southern Water Customer Service Advisor
Capita plc.
Hybrid Water Customer Service Advisor
Capita plc.
Auto Repair Customer Service Advisor | Flexible Hours & Growth
Steer Automotive Group
Customer Service Advisor (Salisbury)
Steer Automotive Group
Service Operations Coordinator: Scheduling & Customer Care
Johnson Controls Inc.
Automotive Customer Service Advisor - Flexible Hours
Steer Automotive Group
Customer Service Advisor (Chelmsford)
Steer Automotive Group
Customer Service Representative
PIB Group
Temp Multichannel Customer Advisor - Housing Services
Ongo Partnership Limited
Customer Advisor (temp)
Ongo Partnership Limited
Part-Time Food Service & Customer Care | 22h/wk
Dubizzle Limited
Senior Transactional Customer Service Advisor — Hybrid
Job summary
A local government authority is seeking a full-time Senior Customer Service Advisor to support customers in carrying out transactions with the council. This critical role involves engaging with various stakeholders and maintaining high service standards while addressing locality-based issues. Ideal candidates should possess strong communication skills and have experience in customer service. The position offers the potential for some home working and includes benefits such as a competitive pension scheme and enhanced annual leave.
Benefits
Qualifications
- Proactive individual with localised knowledge and statutory legislation awareness.
- Effective communication skills and ability to work under pressure.
- Confident use of digital platforms and accurate input to CRM systems.
- Experience in customer service with ability to deal with complex and challenging situations.
Responsibilities
- Support customers to undertake main types of transactions.
- Act as point of contact for localisation-based issue escalation.
- Engage with stakeholders to maintain high standards of customer service.
- Provide advice, information, and signposting to community assets.
- Support creation of rotas to ensure accurate coverage.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.