Customer Service Assistant

Northgate Vehicle Hire Careers; Aberdeen City; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company in Aberdeen City is looking for a part-time Customer Service Assistant to provide an exceptional service experience. You will be responsible for maximizing sales and delivering service excellence, especially during weekend shifts. Ideal candidates are team players with flexibility and professionalism. The company offers comprehensive training and various benefits to ensure a supportive work environment. If you're motivated and eager to contribute to a successful team, we welcome your application.

Benefits

Free parking

Bonus scheme

Wellbeing support

Staff discount

Life assurance

Pension

Health cash plan

Qualifications

• Passion for working in a team.
• Ability to adapt to a fast-paced environment.
• Self-motivated, enthusiastic, and professional.

Responsibilities

• Deliver an individualised world class service experience for every customer.
• Maximise sales opportunities using world class service skills.
• Demonstrate positive personal behaviours and a can-do attitude.
• Work independently or as part of a team.

Skills

Teamwork

Flexibility

Self-motivation

Enthusiasm

Professionalism

Job description

Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, cash back health cash plan (dental, optical, medical, health and fitness discounts)

Description & Requirements

Part Time - 12 hours per week, Saturday and Sunday between 0400-1000

Your Responsibilities:

• Deliver an individualised world class service experience for every customer
• Maximise sales opportunities using world class service skills and knowledge of products and promotions
• Demonstrate positive personal behaviours and a can-do attitude
• Work independently or as part of a team to achieve operational standards across the store

What You Need:

• Passion about working in a team
• Flexibility to adapt to the fast-paced environment
• Self-motivation, enthusiasm, and professionalism

Why Choose World Duty Free:

At World Duty Free, we believe in nurturing our talent. You will receive comprehensive training and support to thrive in your new role. As a Customer Service Assistant, you'll have the opportunity to lead by example and make a lasting impact on our team and customers.

Ready to lead the way and take on this exciting opportunity? Apply now and become a valued member of the World Duty Free team!

We know, to be a great employer, we rely on thousands of colleagues being dedicated to coming to work every day with a smile and giving our customers exceptional service. For us to be a great employer, our aim is for you to be a part of our people promise, to be treated with respect, be engaged in your job, to grow your skills and receive fair recognition and reward. You can find out more about our benefits and values at worlddutyfreejobs.com/about_wdf/

The application process:

After you have applied, we will review your CV. If you are selected, we will contact you to arrange a telephone interview, however if you are unsuccessful, we will always email you to let you know. To ensure you don’t miss out on the opportunity, please make sure all contact details on your CV or application are correct and up to date. We look forward to speaking with you soon!

At World Duty Free we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your previous experience doesn’t align perfectly with every element in the advert, we encourage you to apply anyway. You may be just the right candidate for this or for other roles.

We are proud to be a Disability Confident employer, so if you have a disability, we can support you with adjustments that need to be made.