Hybrid Water Customer Service Advisor

Capita plc.; Rotherham; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading consulting firm is seeking a Customer Service Advisor in Rotherham. The role involves providing world-class support on water-related issues, requiring excellent communication skills and the ability to prioritize tasks effectively. Working in a hybrid model, this position offers a competitive annual salary of £24,042 and comprehensive benefits. Candidates should thrive under pressure, possess a 'can-do' attitude, and be ready to represent the company professionally in customer interactions.

Benefits

22 days holiday

Company matched pension

Voluntary lifestyle benefits

On site team building

Qualifications

• Experience in a complaint’s environment preferred.
• A self-motivated individual who can resolve issues.
• Ability to manage escalated problems.

Responsibilities

• Provide world-class customer service and complaint resolution.
• Meet objectives and Service Level Agreements.
• Organize work schedules effectively.

Skills

Excellent communication skills

Ability to prioritise workload

Strong Microsoft skills

Job description

A leading consulting firm is seeking a Customer Service Advisor in Rotherham. The role involves providing world-class support on water-related issues, requiring excellent communication skills and the ability to prioritize tasks effectively. Working in a hybrid model, this position offers a competitive annual salary of £24,042 and comprehensive benefits. Candidates should thrive under pressure, possess a 'can-do' attitude, and be ready to represent the company professionally in customer interactions.