Customer Service Assistant jobs in United Kingdom
Customer Experience Specialist — Hybrid (12‑Month FTC)
Santander Consumer USA Inc.
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Applied Intuition Inc.
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Consortium of Lesbian, Gay, Bisexual and Transgender Voluntary and Community Organisations Limited
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Pentagon Motor Group
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Sales Executive
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Planning Account Executive — Manchester (Hybrid)
Applied Intuition Inc.
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Customer Experience Specialist — Hybrid (12‑Month FTC)
Job summary
A leading financial services provider in the United Kingdom is seeking passionate Customer Experience Executives for their Newport Pagnell & Milton Keynes offices. In this hybrid role, you’ll address customer queries and complaints across different channels while adhering to company policies and regulations. The ideal candidate will possess strong communication skills and the ability to manage complex situations. Benefits include a competitive salary of £25,000 - £28,000, 25 days holiday, annual bonuses, and additional perks.
Benefits
Qualifications
- Experience in resolving complex customer queries independently.
- Ability to multitask effectively within a high-pressure environment.
- Strong interpersonal skills and professional demeanor.
Responsibilities
- Handle incoming customer queries and complaints across various channels.
- Document communication and actions accurately.
- Investigate and resolve complaints in compliance with company policies.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.