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Mobility Aids Service Associate
Job summary
A charitable organization is seeking a passionate Service Assistant to join their Mobility Aids Service in Eastleigh. The role involves managing referrals, coordinating equipment deliveries, and ensuring high-quality service to clients. Ideal candidates will possess strong communication skills, the ability to handle cash transactions, and experience in customer service. This part-time, permanent role offers a competitive salary, generous leave, and a supportive work environment focused on making a positive impact in the community.
Benefits
Qualifications
- Ability to work with online stock management systems.
- Strong communication and interpersonal skills.
- Capability to prioritise tasks effectively.
- Confident handling of payments.
- Professional in query handling.
- Experience in customer service.
- UK Drivers Licence is an advantage.
Responsibilities
- Manage referrals and loan out equipment.
- Complete paperwork and update IT systems.
- Handle returned stock safely.
- Operate home delivery service when needed.
- Provide information on equipment usage.
- Maintain relationships with hospitals and agencies.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.